Technical Support Engineer

Neudy Leliebre Barroso

Phone: 561-***-****

Email: *********@*****.***

Date of Birth: November 3rd, 1968

Residence: 1825 Carandis RD,

West Palm Beach, 33406

EDUCATION:

“IPSJAE”, Higher Polytechnic Institute. Havana. Cuba

Bachelor's Degree Computer Science

1987 – 1992

University Maximo Gomez, Ciego de Avila, Cuba

Master's degree Information Technology

2005 – 2007

EMPLOYMENT AND EXPERIENCE

2002-2005 IT Network Technician & IT Helpdesk

CIMEX, Branch Ciego de Ávila

2005-2016 IT Engineer & IT Administrator & IT Helpdesk

Financial International Bank (BFI)

COMPUTER SKILLS

Developed and implemented policies and procedures for data backup and disaster recovery actions

Administered access and use of computer networks

Installation of the Personal Banking System

Support for the financial applications

Provide Technical support for local users and remote office users.

Windows 2012 R2, Windows 2008R2 and Windows 2003 servers’

administrations & support.

Administer Windows operating systems, hardware.

Develop and maintain web sites using Java, PHP, Apache, Netbeans, Eclipse, HTML, DHTML, CSS, JavaScript, Hibernate, mySql and SQL Server.

Perform software installation, upgrades/patches, troubleshooting, and maintenance on Windows servers .

IT Engineer & IT Administration & IT Helpdesk.

Provide personal, remote, and on-call support as required

Installation and assembly of computers

Expert knowledge of computer science, with strong competencies in data structures, algorithms, and software design.

Develop a home company system using Visual Foxpro

Windows 2012 R2, Windows 2008R2 and Windows 2003 servers’ administrations & support.

Mange AD users & security groups access.

Provide Technical support for local users and remote office users.

Support VMware servers to ESXi 5.1 & 5.5

LANGUAGES:

Spanish: Native Language English: Intermediate Level

Contact this candidate