Customer Service Manager

Summary

Skills

Experience

Education and Training

Estella Shelton

**** **** **, ************ ** 32205

Cell: 904-***-****

****************@*****.***

I have been in Customer Service for over 20 years. I am looking to join a company that I can grow with and learn more with.

Assistant Manager/Manager

Self-starter

Data Entry

Email

Multi Line Phones

Three Seasons Mobile Home January 2017 to July 2017 Manager

Jacksonville, Fl

Coordinated all department functions for team of four employees. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Had to do title work on homes, evictions, lot inspections.

R & L Carriers July 2005 to January 2017

Customer Service Rep.

Jacksonville, Fl

I was responsible for maintaining a positive relationship with customers and assisted customers and other R & L employees in tracking and monitoring freight movement. Used customer retention techniques to ensure the customers felt valued and listened to. Provided timely problem resolution. N.B Forrest High 1995

High School Diploma

Jacksonville, Fl, United States

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