Prabakar Arcot
Jan Thijssenstraat *, **** LZ, Bussum, Netherlands
316******** **.********@*****.**.**
Program Management
Highly accomplished and Resourceful customer delivery leader with 15+ years of experience in managing mobile and fixed operators through technical, program management and resource management and managing the project team. Lead an innovative, technical and customer focused professionals in a multinational environment and possess international cultural maturity. Profound skills in delivering complex programs and facilitating mobile operators to transform network. Forge strong C-level relationships with customers through developing ownership and trust to provide outstanding service to the customers. Highly technical, analytical and accountable for implementing organizational changes that result in cost savings and support growth in the region of Europe. Possesses significant expertise in the full lifecycle of the program, with all governance, risk and financial requirements within time and budgets. CORE COMPETENCIES
Program Management Customer Management Service Delivery Operational Efficiency Strategic Planning/Analysis Process Improvements Performance Evaluation Analytical Skills Cross Functional Skills Relationships Management Competitive Intelligence IP Multimedia System IT Skills NOTABLE ACCOMPLISHMENTS
Successfully delivered the 4G/Volte on time and within budget for an operator in EMEA
Successfully delivered the Fixed-Mobile convergence project based on IMS.
Generated revenue streams of > $5m, developed market leading position by being first to market in Europe for 4G VoLTE and Messaging solutions.
Established the EMEA delivery team to grow business and increase the efficiency of work. EXPERIENCES
Mavenir (Former Mitel Mobility) 2013 – Present
Program Manager (EMEA)
Report to VP operations EMEA and lead project delivery team across the EMEA. Steered EMEA major accounts and facilitated the operators by transforming their network with 4g LTE services (VoWifi, VoLTE, & RCS) which was first in the European Market. Controlled the administration and development of the project team.
Demonstrate management functions such as, planning, scheduling, organizing, and tracking processes, ensuring the feasibility of each project.
Reinforced the per-sales activities RF(x) response, Bids and Margin analysis in EMEA. Executed revenue streams, boosted sales in developing the business from $5m - $10m over 2 year.
Create the awareness to the operators/ proof of concept and support operators to transform the existing mobile network to 4G.
Deliver legacy network/services to next generation IP Voice and messaging products, which in turn their opex, latest technology and make the operators competitive in their space. Professional Experience Continued...
Prabakar Arcot
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Alcatel Lucent, Netherlands 2000 – 2013
Lead Tech Project Manager
Directed and delivered the Fixed-Mobile convergence project on behalf of the customer due to the complexity and the E2E Turnkey responsibility. Ran a global team of 20 cross functional professionals in a matrix organization while deliberating, assimilating and endorsing the solution with the other vendors’ product in an IMS network.
Spearheaded multiple external (offshore) vendors’ Broad soft, Tango and the PBX vendors encompassing Cisco, Alcatel-OXE, Avaya, Mitel and OCS to deliver the hosted voice solutions. Successfully delivered VAMO along with generated business opportunities and achieved the customer confidence.
Managed the Integration team to deploy the next gen services and engaged in operational & support activities/leading the team operational activities in regular basis. ICT Automatisering, Netherlands 1998 – 2000
Technical Consultant
Led the design, development and testing of the carspy software tool utilized to validate the CARIN software (navigation software from Philips).
Alcatel Network Systems, New Delhi, India 1994 – 1998 Team Leader (Development & Implementation)
Headed the team in Designing and developing, implementing and validating the V5.2 PSTN protocol
Functioned as a Senior Systems Analyst engaged in planning, developing and confirming the call processing software for the Alcatel E10b switch.
EDUCATION
Master of Business Administration
Bachelor of Engineering in Electrical & Electronics