Customer Service Microsoft Office

Rose Mai Tran

***** **** **. *** *****, CA ***** Mobile: 408-***-****

*********@*****.***

HIGHLIGHTS OF QUALIFICATION:

Self-driven professional with 10+ years of experience in accounting and customer service

Effective communicator; attentive listener, patient, and personable

Detail oriented and multitasking professional able to work with little oversight and collaborate in a team environment

AREAS OF EXPERTISE

Superior telephone & computer skills

Experienced with SAP &Peoplesoft97

Microsoft Office proficiency

Account Reconciliations

QuickBooks & Simply Accounting

Account Receivable/Payable

Specialty in preparing payroll

Self-directed and fast learner

EXPERIENCES

Max Precision – San Jose, CA September 2013 – Present

Accountant

Processed voids, replacement checks, and corrections to effectively complete payroll

Handle account payable and account receivable filling system

Maintained employee banking information with accuracy

Sierra Circuits – Sunnyvale, CA

Production Control September 2013 – Present

Responsible for incoming and outgoing PC Board products

Make sure all the products come on time and right on the due date

Order the PC Board material for company and inspect if quality before sending to customer

My Tho Restaurant – Newark, CA

Bookkeeper and cashier December 2009 – July 2012

Handled payroll for 7 employees semi-monthly

Preparing and tracking expenses for tax credit score

Completed and maintained various audit reports and summaries

Los Altos Golf & Country Club - Los Altos, CA

Staff Accountant May 2008 – January 2009

Assumed responsibility for the full cycle of account payable and account receivable

Handled all of the past due accounts by calling and collecting the past due balance if they are overdue

Helped manage the prepaid accounts and trouble shooting in the Accounting Department

Ebay Inc. (Contract) – San Jose, CA

Jr. Accountant- Assignment to eBay Inc. August 2006 – July 2007

Involved in high volume process and consolidated the telecom bills of eBay and PayPal

Assisted the Manager for trouble shooting with Telecom accounts in IT Department and provide the payment information to Telecom Vendors

Calpine Corporation - San Jose, CA

AP Specialist/Purchaser September 1998 – July 2005

Involved in high volume process expense reports, A/P and & A/R invoices and audit account coding

Assisted credit collections for Treasury Department

Involved in high volume process payroll taxes payment and garnishments

EDUCATION

Mission College, Santa Clara, CA. AA Degree, and Business Administration, 1993

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