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Desktop support Engineer

Location:
MH, India
Salary:
17000
Posted:
August 04, 2017

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Resume:

RESUME

RAHUL ISHWARCHANDRA VISHWAKARMA

Motiram patil nagar,

Mayureshwar niwas,

Room no.1, Atali road

Ambivli (west) - 421 102

Email: ac1nm4@r.postjobfree.com Mobile No: 773-***-****

CAREER OBJECTIVE:

Looking for a challenging, interesting and responsible career, which continuously stimulates and lets me work in leading area of technology and give me opportunity to learn innovate and enhance my skills & strength in conjunction with organization goals & objectives.

WORK EXPERIENCE:-

TOTAL 3 YRS OF EXPERIENCE IN IT FIELD

1.Organization: NetcommIT solutions PVT LTD working in TATA DOCOMO client site

Duration: Jan 2017 to till date)

Designation: Desktop support Engineer

Roles and responsibility:-

Attending daily Desktop calls including installation & configuration of client software’

Managing AD such as Account unlock, creating user profile, policy assigning, printer access, logon to entry, Add and remove computer hostname

Installation of Symantec Endpoint Protection and Symantec Backup Exec.

Sharing of Files and folder, printers across the network.

Troubleshooting of problem related with hardware and network.

Assembling and Maintenance of Desktop Machines.

Installation, Configuration and troubleshooting of the MS Outlook 2003 and 2007 and 2010.

Configuration outlook exchange end user mobile phone.

Configured office 365 exchange on end user.

Installation and configuration company software like CRM, Etally application.

Installation Tata photon dongle and configure PDSN in to the user system.

Lan cable Crimping.

Data backup with the help of DLO Application.

Update Symantec antivirus through sep definitions.

2.Organization: Orient Technologies working in J. M. Baxi & Co. client site

Duration: September 2015 to Dec 2016)

Designation: Desktop support engineer.

Roles and responsibility:-

Handling all call as a Desktop related, Outlook related, network related, Printers related, software related.

Configuration new Desktop and laptops as per user’s requests.

Daily Backup taken in network drive or external hard disk

Monthly taking a antivirus report.

Preventive maintenance of Desktop, laptop, Printers and other hardware Tools.

Configuring wireless routers such as Dlink, I-ball, etc.

Configure wireless or network printers.

Configure email in Microsoft Outlook, Outlook express, Windows mail.

Setting up an android phone.

Maintain record of inventory of the users it assets of the company.

Managing basic active directory services tool.

Adding computers in the domain.

LAN cable crimping and punching.

Also involved in setting up LCD projectors for conferences, VC meeting.

Configuration of email account in Android phone, I-phone, I-pad.

Computer Assembling and Maintenance.

3.Organization: Ace computers services Put. ltd

Duration: March 2014 to September 2015)

Designation: Customer support engineer.

Roles and responsibility:-

Configuring new desktops for user of the company.

Troubleshooting all types of hardware and software issue in a domain environment.

Solving network related issue.

Troubleshooting all windows operating system issues win-xp, win-7 and win-8.

Configuring printers on the network.

Upgrading hardware of existing systems.

Installation of various types of software.

Configuration and troubleshooting on ms-outlook, lotus client, outlook express..

Installing & configuring sap-gui software.

Provide remote support to users through vnc viewer, remote desktop & team viewer.

Installing & configuring data card for users.

Troubleshooting basic hardware related issue.

Maintain record of inventory of the users it assets of the company.

Managing basic active directory services tool.

Adding computers in the domain.

Configuring wireless router such as D-link, Tp-Link, I ball, etc

LAN cable crimping and punching.

Also involved in setting up LCD projectors for conferences, VC meeting & presentations.

Configuration of email account in Android phone, I-phone, I-pad.

Computer Assembling and Maintenance.

COMPUTER PROFICIENCY:

Pc support skills:

●Computer hardware part assembling & disassembling.

●Troubleshooting of ram, motherboard and smps.

●Working with system utilities.

●Installation of windows operating system like Windows XP, 7 and 8.

●Installation of server operating system windows server.

●Installation of computer driver and software.

●Installation of local and network printer.

●Installation of antivirus, scanning and update.

●Formatting the pc.

●Installation of 2 Operating Systems on same machine (Dual Boot)

EDUCATIONAL DETAILS:

EXAM

BOARD

YEAR

STATUS

S.Y.B COM

Mumbai Board

MAR-2014

Passed

H.S.C.

Mumbai Board

feb-2011

Passed

S.S.C.

Mumbai Board

March-2009

Passed

OTHER QUALIFICATIONS:

Computer Hardware and networking course form Jetking computer hardware and networking institute.

MS-CIT from kelkar institute

SALARY DETAILS :

CURRENT SALARY: 16,000/- CTC IN HAND: 14,000/-

EXPECTED SALARY: 17,000/- in hand AND ABOVE

NOTICE PERIOD:

Immediately

PERSONAL DETAILS:

Father name: Ishwarchandra Vishwakarma

Date of Birth 13-june-1994

Gender: Male

Nationality: Indian

Marital Status: Married

Languages known: English, Hindi & Marathi

Hobbies: Driving bikes and cars, reading computer books, watching cricket

Strengths: Work with Sincerely and Honestly, Technical Bent of Mind, Cool

DECLARATION:

I hereby declare that the above provided details are true to the best of my knowledge.

Date:

Place: Ambivli (Rahul Ishwarchandra Vishwakarma)



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