KATRINA AQUISAP
**** ******** **** *** *** Arlington, TX 76006
ac1nkk@r.postjobfree.com
SUMMARY
Energetic, results-oriented individual eager to bring strong and administrative skills to a growing company in need of top level support. Excellent organization, communication, and relationship building skills. Articulate and friendly with a professional demeanor.
EXPERIENCE
Nana’s personal assistants
CNA/HHA 2/12-present
Followed Doctors orders for home treatment plans and administered medications
Cleaned homes, ran errands, and attended doctors appointments with clients
Monitored vitals and noted any behavioral changes or new symptoms
Ulta
Beauty advisor 4/16-10/16
Greeted department customers, answered product questions and processed merchandise
Collaborated with team to develop and implement promotions
Performed makeovers, skincare consultations and make up sessions
Sentinel
Customer service rep 5/11-5/12
Properly directed inbound calls in phone queue to improve call flow
Address customer service inquiries in a timely and accurate fashion
Provided accurate and appropriate information in response to customer inquiries
Allstate
Customer service rep 2/10-4/11
Upgrade service and offer additional service packages or options
Consult with customers to evaluate needs and determine best options
Make requested policy and account changes
EDUCATION
Brenkwitz high school
CC health training
AWARDS AND ACKNOWLEDGEMENTS