Sales Professional Experience

David D. Rogers

*** *********** *****, ***** ***** 972-***-****

************@*****.***

PROFESSIONAL EXPERIENCE

Marketstar DFW Metroplex 2012 -2015

Google, Chromebook, Sony Specialist

Provided product specific technical training to sales staff and customers

Received advanced technical training on Chromebooks to perform in-store marketing demonstrations

Liaised corporate initiatives and marketing with the needs of the store in order to boost sales for both

Tracked consumer preferences through market research and advised findings to corporate

Received extensive technical training on Laptops, 4K TVs, cameras (Vaio, Bravia, Xperia Alpha, Brands)

Demonstrated and sold Sony Alpha Cameras, Video Cameras, and Action Cams. In Best Buy Hubs.

Tops Sales of Sony Cameras in DFW Best Buys

Accomplished Photographer

AT&T Mobility Allen, Texas 2000 - 2011

Systems Operations Manager, 2005 - 2011

Managed 5 person team to accomplish all Tier 2 issues and nightly processing

Delegated daily operations at National Data Center, including monitoring of all platforms and utilities, troubleshooting end-user issues, managing successful resolution to help desk ticket queues, and facilitating interdepartmental cooperation for escalated issues

Performed Web and Client base application testing and maintenance after updates

Resolved Teradata batch issues by troubleshooting,ETL

Back-up and restores using Veritas and Legato on Unix and VMS systems

Vendor management to achieve optimum up time

Documented all abends, opened tickets troubleshot escalated to proper teams

Used Weblogic to monitor and manage Weblogic Server instances and domains.

Monitored Sans and escalated issues to EMC

Unix, Terradata, HP,Sun, IBM,Hitachi

Remedy, Netcool, Maestro, Veritas, AOTS Thin Client, Windows 2003 servers

BMC Patrol, Nagios, Topaz, Netcool

AS/400 Daily Batch, Monitor, Back-Up and printing.

IT Analyst, 2000 - 2005

Escalated outages with a root cause, and resolution to Teradata Admins, and DBA’s

Performed routine Web and Client base application testing and maintenance, post maintenance

Created and Supported Sysops with documentation and training of Event Management, Remedy suppressions

Rebooted and monitored IVR systems, performed monthly reboots restored services

Monitored over 3000 boxes for hardware failure, file size, latency, batch ABENDs

Advance Paradigm Richardson, Texas 1999 - 2000

Senior AS/400 Operator

Download, reformat and load files using Advantest and ProComm.

Cycle Runs.

Check Printing, Daily Batch

A/B System change over

Month end / Year Processing

National Computer Systems Plano, Texas 1998 - 1999

Senior AS/400 Operator

Lead Computer Operations for the Plano ISD

Executed daily, weekly, monthly processing and printing; maintained high-speed lasers and band printers

Ensured system competency through daily backups, loading PTF’s, and updating software

Managed job queues, system problems and errors.

EDUCATION

Associates Degree in Construction Trades Technology – Olney Central College

Advance Training

Google Chromebook Specialist - 2012

Tier 2 Member Care Queue agent Help Desk - 2010

Microsoft Windows Server 2003 NT - 2006

HP Introduction to UNIX - 2001

ProTech UNIX for operators - 2000

Introduction to Project Management - 2002

Sun Solaris System Administration SA-200-S10 - 2007

T2_Uverse Tech 1 - 2009

Lakeview Technology AS/400 operations - 1999

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