Resume For Brian Jackson
Address:***** ******* ***. **********, **. 60445
Phone Number: 708-***-****
Email: ac1nby@r.postjobfree.com
Linkedin: http://www.linkedin.com/pub/brian-jackson/19/415/6a0
Industry Experience Summary: Twenty years of experience in the IT field supporting Network Infrastructure. This includes desktops, servers, and LAN/WAN connectivity on various platforms and software. Including management of IT departments and services.
Work History:
Veepak Inc
5431 Dansher Rd, Countryside, IL
Title: IT Manager
Duties: Veepak is a contract manufacturing company, some their clients include Johnson&Johnson and Bath and Body Works. Production runs three shifts Monday-Saturday and have three locations with one in Ohio. On call is required to support off hours shifts as well as weekend work for projects that need to be done offline. Support includes but not limited to all PCs and computer related equipment, network and infrastructure, Microsoft servers, Active Directory, Exchange, VMs, and databases. In charge of project management to implement new software and hardware and extensive experience with Laserfiche, along with new hires, purchasing with yearly budgets. Projects include software upgrades in a production environment, migrations to Office 365, MS Azure and other Virtual Cloud/Hosted Based Server solutions, and planning and deployment of network infrastructure.
Start Date: 05/15 End Date: Present
IT Network Consultant
Title: Network Manager/Support Engineer
Duties: Managed networks and IT services for various companies large and small. Veepak Inc is primary client dealing in all facets of technology. This includes disaster recovery, day to day support, purchase new equipment, and project management. Supported areas are servers (Windows), VMs, workstations, exchange, backups, network infrastructure, and site to site connectivity.
Start Date: 01/12 End Date: 05/15
Switchfast
4043 N Ravenswood, Chicago IL 60613
Title: IT Network Engineer
Duties: Support various company’s networks utilizing Windows 2003/2008 servers, SBS 2003/2008, Exchange, Hosted Mail, Various backup programs, Windows OS, Blackberry servers, and Anti-virus solutions. Dealt primarily in 3rd tier support and projects that include server migrations, Domain controller replacement, blackberry installations, and exchange migrations.
Start Date: 08/10 End Date: 01/12
C. J. Erickson Plumbing Co
4141 W 124th Place, Alsip, IL 60803, 708-***-****
Title: IT Manager
Duties: Network administration and support of all aspects of technology. Windows 2003/2008 servers, Exchange 2003/2007, Vmware, Backup Exec, NAS backups, anti-spam, Terminal Server, SonicWall, Active Directory, McAfee/Symantec Anti-virus, Blackberry Enterprise, and Avaya phone system running on the network side. On the client side Windows XP, Vista, Windows 7, Office 2003-2007, AutoCAD Revit, Blackberry devices. Other duties include Avaya Phone system support project management, purchasing, creating and maintaining budgets, and planning future software and hardware upgrades.
Start Date: 7/10/07 End Date: 8/21/10
Preferred Communication Systems
18521 Spring Creek Dr, Tinley Park, IL 60477
Title: Network Specialist
Duties: Network administration and support for various companies, both on-site and remote support. Servers running Windows products including 2000/2003 server, active directory, domain, Exchange 2003, DCHP, DNS, VPNs, Blackberry support, Backups, anti-virus, document management, and user administration with workstations running primarily Windows XP. Companies range from law firms to manufacturing.
Start Date: 01/27/06 End Date: 6/28/07
Abercrombie & Kent Inc
1520 Kensington Rd, Oak Brook, IL 60523, 630-***-****
Title: Network Administrator
Duties: Network support and administration for the entire network of the main international office including support of Windows 2000/XP workstations, Windows NT/2K/2K3 servers, and networking issues. This includes server rebuilds and software maintenance, Terminal Server setup/support, spam and virus protection, project work, support and maintenance of Firewall/VPN and WAN, Exchange administration, remote, Blackberry, and smart phone support, network printing, daily backups, software purchasing, deployment of PCs with Ghost, and support/installation/network on the MAC OS and MAC Software. NT/Exchange 5.5 to Active Directory/Exchange 2K3 migration and Cisco support.
Start Date: 01/14/02 End Date: 01/13/06
Technical Experience Installation, Setup, Troubleshooting, and Repairing:
Computer Hardware PCs
Dell
IPhone
Smart Phones
SonicWall Products
Wireless Access points
Printer Hardware
HP laser and deskjets
Epson and Kyocera
Network Cabling
Computer Software:
Windows Virtual Server
Windows XP/Vista/7/8/10
Windows 03/08/12/16 Server
SQL Servers
Terminal Services
Vmware
Microsoft Office (PC and MAC)
Azure
Office 365
Doc Management (laserfiche)
Apple OS
AutoCAD Revit
Exchange 2010
Backup Software Solutions
Adobe Products (PC and MAC)
Anti-Virus/spam Solutions
Laserfiche
Software Integration Experience
Disaster Recovery
Active Directory
Cloud Based Solutions
DCHP, DNS configuration
Terminal Server Configuration
Citrix Server Configuration
Firewall/VPN/WAN/LAN
Non-Technical Experience: My experience in “User” support is very extensive. Customer service was a high priority years ago and it is even more important today. There are many types of users from lawyers, to doctors, to secretaries, to executives and keeping them informed and happy are just as important as fixing each of their computers. I’ve also had a great deal of experience in both a team orientated environment, and independent environments. This has involved taking care of multiple projects either independently or with a team at once. This also includes management of IT depts that include hire/manage technicians, project management, equipment and software purchases working with yearly budgets, and overseeing helpdesk and support.
Education: College: DeVry Institute of Technology Major: Computer Science.
Other Training and Certifications: A+ Certified, CNE, and Groupwise CNA.