RAMANDEEP KAUR
Sarnia O.N.
Email: *************@*****.***
Career summary
Skilled in customer service.
Proficient in Microsoft office (word, power point, excel)
Skilled in attending phone calls and handling customer queries.
Skilled in achieving sales targets.
Sound knowledge of system handling.
Experience in organising college events.
Work experience
Company
Position
Year
Atelka enterprise incorporation
Customer service representative
January 2017- Present
Mac’s convenience store
Customer service representative
May 2016- December 2016
Atelka enterprise incorporation
Customer service representative
Meeting sales target
Handle customer’s queries
Team work
Mac’s convenience store
Cash handling
Customer service
Meeting sales targets
Education
Institution
Degree
Year
Lambton college Sarnia
Human resource management
May 2016- present
Punjabi university Patiala
Bachelors in business administration
2012-2015
Internship
Internship at pro ace InfoTech corporation for 6 months.
Team leader of internship group.
Research on financial statement of pro ace company
Researched in three local units of company.
Gained knowledge of IT sector and how it operates.
Worked in HR department and had a practical knowledge of Pay roll, attendance management and compliance.
Volunteer work
Volunteer in organising college event.
Volunteer in NSS camp Faridkot.
Project work
Ratio analysis (Punjabi university)
Employee saving plans (Lambton college)
Labour and skill shortage in Canada (Lambton college)
Key skills
Certified as basic skills in MS office- word, PowerPoint
Good communication skills
Cooperative team worker and Responsible.
Hardworking, Disciplined and Punctual.
Trustworthy.