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Customer Service Representative

Location:
Sarnia, ON, Canada
Posted:
August 03, 2017

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Resume:

RAMANDEEP KAUR

*** ************ *********.

Sarnia O.N.

519-***-****

Email: *************@*****.***

Career summary

Skilled in customer service.

Proficient in Microsoft office (word, power point, excel)

Skilled in attending phone calls and handling customer queries.

Skilled in achieving sales targets.

Sound knowledge of system handling.

Experience in organising college events.

Work experience

Company

Position

Year

Atelka enterprise incorporation

Customer service representative

January 2017- Present

Mac’s convenience store

Customer service representative

May 2016- December 2016

Atelka enterprise incorporation

Customer service representative

Meeting sales target

Handle customer’s queries

Team work

Mac’s convenience store

Cash handling

Customer service

Meeting sales targets

Education

Institution

Degree

Year

Lambton college Sarnia

Human resource management

May 2016- present

Punjabi university Patiala

Bachelors in business administration

2012-2015

Internship

Internship at pro ace InfoTech corporation for 6 months.

Team leader of internship group.

Research on financial statement of pro ace company

Researched in three local units of company.

Gained knowledge of IT sector and how it operates.

Worked in HR department and had a practical knowledge of Pay roll, attendance management and compliance.

Volunteer work

Volunteer in organising college event.

Volunteer in NSS camp Faridkot.

Project work

Ratio analysis (Punjabi university)

Employee saving plans (Lambton college)

Labour and skill shortage in Canada (Lambton college)

Key skills

Certified as basic skills in MS office- word, PowerPoint

Good communication skills

Cooperative team worker and Responsible.

Hardworking, Disciplined and Punctual.

Trustworthy.



Contact this candidate