Customer Service Manager

Pamela Holman

**** *. ***** ******. *********, WA 98133 530-***-**** **********@*****.***

OBJECTIVE:

Ensuring customers have the best experience in accordance with your company protocol is my priority. Self-motivated and organized with an ability to multi-task while dealing with diverse demands.

SUMMARY OF QUALIFICATIONS:

• Computer Proficiency: In depth knowledge of Microsoft Office software

• Ability to learn new software applications

• Communicate effectively with staff/executives – Effective verbal/written communication skills

• Attention to detail, excellent planning, organizing and time management skills.

• Customer-service orientation

• Reliability

JOB EXPERIENCE:

Cosmetic Associate

Walgreens, Shoreline, WA (2016-2017)

• Greeted customers and assisted customers with questions in regard to cosmetics

• Efficiently processed transactions within busy, fast-paced retail environment

• Restocked shelves and managed inventory for cosmetic department Manager

Alki Beach Dog, Seattle, WA (2010-2015)

• Greeted and supported customers as needed

• Assisted lead groomer as needed

• Restocked the shelves and ordered merchandise weekly

• Liaison between groomer and customers

• Budgeted all spending costs for the store

Facilities Coordinator

Institute for Systems Biology, Seattle, WA (2006-2010)

• Performed general front desk services; answered phones and greeted visitors

• Supported the director of facilities and facilities staff by performing administrative and general office duties

• Served as frontline resource for scientists and faculty

• Created documents and administrative spreadsheets using Word and Excel

• Developed positive working relationships with coworkers and scientists EDUCATION:

San Juan College Associates Degree (2014-Present)

Shasta College General Education (2004-2006)

Contact this candidate