Systems Administrator Professional Experience

Kent Vu

Duluth, GA

404-***-**** *******@*****.***

SUMMARY

Dedicated Systems Administrator, with more than 10 years of experience in applications support and information systems, troubleshooting, diagnosis, and resolution. Expertise in Network deployment packages with vbscript, powershell, and MS-Dos batch, as well as applications virtualization solutions with VMware ThinApp, and Citrix technologies. Successfully conveys complex technical information to all levels of staff while collaborating with clients and team members to achieve business goals.

CORE COMPETENCIES

VMware 5.0

LANDesk Management, Security Suite, and ALM

Citrix 6.5

ThinApp Virtualization

AutoMate9, Network Automation

EMC applicationXtender ( Legato ) and Kofax Imaging Solutions

TECHNICAL SKILLS

Programming Languages

Visual Basic, C / C++, Java, and Asp.net

Operating Systems

Windows OS, Mac OS, Unix / Solaris, Linux

Software

VMware, Citrix, LANDesk, SharePoint, EMC ImagingSolutions( Legato ) MS-Publisher, CorelDraw, Photoshop, AutoCAD, VisioPro, PageMaker, QuarkXPress, FrontPage, Macromedia-Mx tools

Database

Oracle DBA, SQL, MS-Access, and Crystal reports

PROFESSIONAL EXPERIENCE

NETDIMENSIONS, Dunwoody, GA 2013 – present

Systems Administrator

Build and administer VM servers in multiple datacenters.

Install, configure Tomcat, Java, and Apache web services.

Design and host high scale e-Learning web applications.

Hand on experience and knowledge managing SQL databases and clusters.

ASA, Boston, MA 2006 – 2013

Systems Administrator

Built applications installation packages for network deployment and created virtual solutions for enterprise applications for network streaming.

Wrote VBScripts, powershell, and DOS-batch scripts, to schedule backup and cleanup for datacenter, increasing efficiency and reducing human error.

Built and maintained Citrix xenServer, Netscaler, xenDesktop, xenApp, and VMware server, ensuring that all servers were patched and services were up-to-date.

Configured and managed the EMC legato applicationXtender, Kofax imaging servers, securely storing close to 750K student loan records. Provided and monitored system access for 200 users, and ran data retention reports quarterly, making sure that systems were security patched and up-to-date.

Provided back-end desktop support including identifying, troubleshooting, and analyzing all software and hardware related issues. Repaired, modified, and upgraded internal components and peripherals as needed, ensuring all systems ran smoothly.

Provided on call back-end support responding to high priority requests via Blackberry, email, and phone after-hours. Managed user systems via VPN RDC, to isolate and resolve issues.

KENT VU PAGE TWO

ICSENSORS, Milpitas, CA 2001 – 2006

VB / ASP Developer

Developed and maintained test calibration specifications, and statistical process control system.

Programmed in Visual Basic, tested, debugged VB applications running on Wafer Prober machines, and IC Laser Trimmer. The applications helped operators increase productivity and minimize failures in wafer dicing.

Created training materials for operators to use in testing procedures, ensuring they followed all instructions and used equipment properly.

Wrote ASP, JavaScript to validate email addresses and form completion for mailing list sign-up forms, ensuring that customers were able to verify that their orders were received, as well as tracked their delivery.

UNIVERSITY OF MASSACHUSETTS BOSTON, Boston, MA 1996 - 2001

Network Administrator / PC-software Specialist

Installed, configured, utilized Microsoft Windows95/98/NT4.0 on an Intel platform and supported PDC/BDC server, created and managed 75 workstations and group (local) accounts.

Installed and configured TCP/IP and NetBEUI protocol stacks.

Managed FAT and NTFS file system and resources.

Installed, configured, utilized OS 8.6/9.0 on Mac and supported 60 users.

Resolved networking, and printing problems.

Installed hard drives, network boards, hubs, switches, modems, floppy drives, SCSI, and other hardware devices into PCs.

EDUCATION

BS in CS / MIS, University of Massachusetts Boston

PROFESSIONAL DEVELOPMENT

LANDesk Management suite, security suite and ALM

Citrix xenServer, xenApp, xenDesk, Netscaler

VMware and ThinApp virtualization

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