Sales Customer

No:*b,kathirayankulam,

Silvarpatti,

Dindigul-***622

Email : *********@*****.***

Mob:909-***-****

BALAMURUGAN.V

Objective

A challenging and rewarding position in your organization which will enable me to use my talent, creativity, experience and ability to the maximum, and contribute to the growth of the organization as well as myself.

PROFESSIONAL PROFILE

Multi-faceted experience of 4 Years in Banking (Sales, and Client Servicing).

Presently serving Axis Bank Ltd-DINDIGUL as Officer Sales

Exposure in Sales of Branch Banking like opening of Current Accounts, Savings Accounts, Term Deposits, Cash Management, Funds Transfer, Remittances, Demat Services, Loans, etc

Possess strong business acumen with proven track record of increasing revenues.

Demonstrated skills in customer relationship management with in-depth knowledge of transaction processing.

Excellent interpersonal, communication & analytical skills with demonstrated abilities in Customer Relationship Management and Team Management.

ACADEMIC RECORD:

Exam Passed

Year of Passing

University/ Board

Institution/College

Main subject/ Specialization

% Of Marks

X

March 2004

State Board

Govt Kallar.Higher Secondary School- Dindigul

Maths, Science, Social Science

69%

XII

March 2006

State Board

K.R.Govt Higher Secondary. School Oddanchatiram.

Zoology

51%

BSC

April 2010

M.K.University

Arul migu Palaniandavar Arts & Science college

B.sc

(zoology)

50%

MBA

April 2013

Anna University

chennai

PSNA Colloge OF Eng & Tech Dindigul

HR & MARKETING

65%

PROFESSIONAL EXPERIENCE

Branch Sales, Axis Bank Dindigul

Business Development:

Identifying prospective clients, generating business from existing accounts & achieving targets.

Conducting computer analysis by keeping abreast of market trends and competitor moves, achieve market share metrics.

Ensuring maximum customer satisfaction by providing pre/post technical assistance thereby enhancing customer satisfaction index.

Developing marketing strategies to build consumer preference and drive volume.

Customer Relationship:

Leverage the in-depth knowledge of banking and other financial products to comprehend the customer’s financial needs and suggest appropriate solutions.

Build a strong, long lasting professional relationship based on mutual trust and personal bonding.

Be a role model to all the other staff of the Branch, by virtue of superior domain knowledge, customer orientation, profit centric business approach, high degree of personal and professional integrity

Excellent and impeccable Service standards should be maintained at all the times, in order to achieve "Zero Customer Complaints" and "100% Customer Delight".

Personal Profile

Father’s Name : K.Veeran

Date of Birth : 25.05.1988

Sex : Male

Language : English, Tamil

Hobbies : Cricket, Listening music

Nationality : Indian

Marital Status : Single

DECLARATION

I hereby declare that all the above details furnished are true to my knowledge.

BALAMURUGAN.V

Contact this candidate