JONATHAN TRAN

**** **** ******** ***

Anaheim, CA 92801

714-***-**** (cell)

ac1myp@r.postjobfree.com

Esterline Power Systems (Leach International North America)

**/**** ** *******

TEST ENGINEER

Provide high level technical support for Testing Engineering Department

Designed and implement automation software; program in C++ language to check test data and macro Ms Access database to print the template for customers.

In charge Leach Submin (LINA & LIMEX) in supporting functional tests; hardware setup, and software for users.

Answer and explain for both internal and external customers all questions regarding testing systems and testing software if needed

Develop LabView application for test station.

IntelliPower, Inc, Orange, CA

04/2006 to 10/2009

ASSISTANT TEST ENGINEER

Provided the technical level for Testing Engineering Department

Modified from engineering draws and schematics for all models military UPS, and commercial UPS products such as 110, 1500, 2000, 3000 and DC/AC Inverter

Ability to working and modified circuit boards and cables

Setup the test equipments for technicians

CONTRACT POSITIONS

01/2005 to 03/2006

COMPUTER SPECIALIST – THE BOEING COMPANY AT SOUTHERN CALIFORNIA (LONG BEACH)

Contracted to provide technical support for hardware, software and network with 25,000 users. Diagnosed and resolved network issues, performed backups/recovery and standardized software on network PCs and servers at 5 locations.

Personally upgraded 997 PCs with Windows XP professional at 2 branches. Praised for productivity and quality of work.

Configured and troubleshoot PDA equipment (Blackberry, Pocket-PC, and Smart-Phone).

Audited all incoming desktops and laptops, performing damage inspection, complete hardware reformatting, reconditioning and hardware/software upgrade.

Select to create new procedures to improve department productivity and train new team members.

COMPUTER ADMINISTRATOR – TATUNG COMPTON

Provided third-level technical support for IT department supporting 750 users. Troubleshot hardware, software and connectivity issues for a mixed Unix, Windows NT/2000/2003 and mainframe environment.

Top ranked for productivity and quality of work.

Installed Windows, setup Outlook and repaired laptops, PCs and peripherals.

Build and configured non-operating computers, scanners and printers from spare parts. Demonstrated knowledge of computer peripherals in open an environment, and all SCSI Technologies (SCSI-1, SCSI-2, SCSI-3).

Installed and troubleshooted, problems with Microsoft operating systems such as MS Windows 95/98 SE/NT/2000 PRO/XP HOME/XP PRO and NT Server, 2000 & 2003 server. Tested products under different O/S environments.

Installed hard drives, motherboards, network cards, sound cards, video card, CD drives, DVD drives.

Demonstrated experience with routers, switches, bridges, hubs, network topologies, cabling and patch panels.

California State University Fullerton, Fullerton, CA

ICTP, Anaheim, CA

1/2000 to 12/2004

8/2002 to 12/2004

NETWORK SUPPORT / STUDENT

Effectively managed and coordinated network design, Active Directory, security and software development projects to support Cisco Certified Network Associate (CCNA), Microsoft Certified System Engineer (MCSE), Cisco Certified Networking Professional (CCNP) and Computer Science undergraduate studies. Installed, configured, upgraded and supported MS Windows 2000 and 2003 servers, including back-up/recovery, security and Active Directory. Set-up and configured desktops and peripherals into the environments, including group policies and user accounts. Configured routers and switches. Analyzed and resolved server and network connectivity issues. Assisted in designing, developing and implementing software, systems and tools, utilizing Visual Basic, C++, Java and C++. Collaborated with peers and Professors to define needs and project scope. Plan, track and monitor all aspects of projects.

Credited with applying network design, engineering and implementation principles to ensure appropriate installation of LAN/WAN infrastructures.

Recognized for designing and implementing Compiler Constructure (The Small Software Compiler) and Hospital Medical Surveillance System.

The Department of Veteran Affairs, Los Angles, CA

8/2001 to 12/2003

COMPUTER / NETWORK SPECIALIST – MEDICAL CENTER LONG BEACH AND LOMA LINDA

Originally brought in as a member of the IT team to provide Desktop support to more than 2500 users throughout the Medical Center in Long Beach. Selected to optimize, upgrade and support technical infrastructure for Medical Center in Loma Linda to increase efficiency and capability. Was kept on after IT Department was outsourced to administer and expand LAN/WAN infrastructure for Medical Center in Long Beach to optimally provide services to internal and external users. Team member of 4.

Interfaced extensively with users, management and peers to analyze business needs and implement appropriate solutions. Researched, recommended and facilitated the deployment of new hardware and software into the environments to support business operations and facilitate growth. Assisted in planning, tracking and monitoring all aspects of projects, ensuring adherence to project scope and timelines.

Set-up, configured and supported MS Windows NT and 2000 servers and racks, including security, patches, fixes and updates. Installed, configured and upgraded MS Windows 9X/2000 desktops and laptops, including third-party software and applications. Administered and supported network security strategies, including back-up/recovery, anti-virus and routers/switches. Analyzed and resolved server and network connectivity issues. Supported proprietary applications, databases and third-party software. Configured internal system security, including access privileges and security rights. Provided hardware, software and networking support to users. Trained users on technology usage and basic troubleshooting skills.

Credited with facilitating the migration of network from MS Windows NT to MS Windows 2000 Active Directory.

Successfully created and supported MS Windows 2000/XP standardized images for desktop deployment. Assisted in rolling out more than 1500 desktops into the environment.

Planned and set-up wireless network throughout the building.

Facilitated the deployment and configuration of DSL circuits to replace previous dial-up services.

Deployed and configured Web servers to host proprietary applications.

Created printing cab and migratory for each floor and department.

M-Flex, Anaheim, CA

12/1999 – 7/2001

COMPUTER ADMINISTRATOR

Recruited to provide desktop support to users. Analyzed and resolved hardware and software issues. Monitored and documented technical inventory, assets and licenses.

United States Army

8/1996 – 8/1999

INFORMATION TECHNOLOGY S[ECIALIST

Education & Professional Training

Embedded Systems Engineering Certification University of California at Irvine (Expected on Sept 2017)

DC-AC Electronics, Digital Fundamentals, Solid State Devices, Integrated Circuits Trained at ITT Technical Institute

Bachelor of Science Degree in Computer Science University of California at Irvine

CCNP, CCNA, MCSE and CompTIA A+ Certification Training ICTP

Military Occupation Specialty (25B) – Information Technology Specialist United States Army

Veteran Health Administration (VHA) Privacy Policy Training Department of Veteran Affairs

Secret Security Clearance ~ Inactive

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