Data Entry Customer Service

Viviana Vanrel

*** ******** ***., ***. *** Yonkers, New York, 10705 Phone: 917-***-****

*******@*******.***

TRADE PROCESSING

Dynamic, qualified and highly ethical associate with over 25 years’ experience providing key support to all levels of professionals in the financial industry.

Expert in analyzing data, resolving problems and correcting errors in data.

Experienced in developing process improvements that streamline workflow, coordinating schedules, maintaining the office/appointment calendar, and keeping inventory records.

Able to perform administrative support work including drafting memos, correspondence, and creating and providing reports.

Excellent leadership, communication and interpersonal skills; ability to build rapport with key stakeholders and succeed in high-pressure, challenging and deadline-driven environments.

Computer Skills: MS Office Suite 2010, IBM PC, Lotus123, WordPerfect, DATA base, MultiMate Windows, Fox Pro, Phase #3, Memorex, Wang ADP System, Jeffries System - Dot System, speed typist in numerical inputting.

Equipment Skills: Samsung, Quotron, OASYS (Direct and Regular)

AREAS OF EXPERTISE

Customer Service

Client Relationships

Administrative Skills

Data Entry

Data Accuracy

Application Processing

Organizational Management

Document Management

Presentations & Reports

PROFESSIONAL EXPERIENCE

Roosevelt & Cross New York, NY 2001 - 2016

Trading Dept. - Data Entry

Assisted traders and salesmen dealt with all trade input. Made corrections on trades, such as customer accounts, data dates, trade dates, settlement dates, par amounts and price changes. Also suspended and unsuspended trades Took care of taking amounts off bond desk during the day. Helped set up competitive deals and negotiated deals such as par amounts, data dates, maturity dates, delivery dates, rates, insurance (MBIA, FSA, etc.) bank qualified, general obligation, public improvement and applied for cusips on deals. Opened new accounts for customers and ensured accuracy of information such as name, address, social security number, and date of birth. Utilized the Bridger system to check social security numbers and names for banks, investment advisors, etc. Setup specific delivery instructions for accounts name and address for Institutional accounts. Utilized the I.D.S (institutional delivery system) that requires numbers: institutional delivery number, agent bank I.D. number and custodian account number.

Lynch Jones & Ryan New York, NY 1999 - 2001

Operation Specialist

Input of all floor trades; processed OASYS trades, input of bonds, cancelled and rebills of trades, also processed P&S floor trades, order room tickets, and dealt with order path trades. Processed step out trades such as Putnam Dundan Hurst, (IDS), American Express, etc.

Instinet New York, NY 1998 -1999

Data Entry

Input trades from spreadsheets, such as Canadian trades, OTC trades, cash trades. Journaled customer’s accounts cancelled and rebilled trades.

NatWest New York, NY 1996 - 1998

Data Entry Operator

Worked on the ADP System inputting Amex trades from the stock exchange and floor reports. Dealt with next day trades, odd lot trades and worked on error accounts. Ran a list batch at the end of the day to confirm that all trades were done.

Banque Paribas New York, NY 1994 - 1996

Data Entry Operator

Input trades for traders and salesmen dealt with U.S. and Canadian stocks, bonds, repos and other portfolios, P107 exotics, P200 Options, P100 Swaps. Input analytical Canadian repos and street side trades. Made sure that all trades are validated by running a nightly report, confirmed that the BND system matched the FRD system. Confirmed that all the close outs U.S. and Canadian repos were done everyday.

Mabon Securities New York, NY 1993 - 1994

MBS Dept. - Data Entry

Assisted all salesperson and Traders worked on commission reports and repo commission reports. Edited the error reports when necessary generated and printed out year to date reports. Input and edit: repo reverse entry from, open trades, set up new repos then add new sales rep.

P&S New York, NY1989 - 1993

Data Entry Operator

Input trades for traders bonds, stocks, Gov. Munis, CMO, give-up’s, treasures, options, Fannie Maes, Ginnie Maes and strips.

Sanwa B.G.K. Sec. New York, NY 1987 - 1989

CRT Operator

Input trades for traders and salesmen. Distribute runs in the morning made copies of price sheets in the evening and fax information to customers.

E.F. Hutton New York, NY 1985 - 1987

Data Entry Operator

Input over-the-counter trades, stocks, bonds, and governments. Dealt with customers on the phone Faxed and Mailed information to customers.

EDUCATION & CERTIFICATIONS

University of Phoenix New Jersey 2016-Present

BA in Business Finance

University of Phoenix New Jersey 2015 – 2016

AA in Business Finance

Certified in Microsoft Office 2013 - 2014

Anthem Institute New York, NY 2010 – 2012

Career Blazers New York, NY 1988 -1989

New York School of Printing New York, NY 1981-1985

REFERENCES

Available Upon Request

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