Sales Customer Service

Business Development Executive

Dynamic leader with cross industry experience in sales and operations. Strategic thinker who plans and implements business initiatives to support corporate objectives. Proficient at building and maintaining professional relationships.

Core Competencies

Entrepreneurial spirit

Excellent Customer Service

Coach and Mentor

Talent development

Cost Containment

Strategic Leadership

Financial Acumen

Influencer Negotiator

Software

Dayforce

Taleo

Workday

Salesforce

Microsoft

Cerner

Experience

Business Development Compassus Hospice and Palliative Care

March 2015-Present

President Circle Winner- top 10% sales nationally

Negotiated and secured contract with Medical Resort in Sugarland which allowed us to serve more patients and thus increase revenue for the site

Mentored colleagues via ride along visits within their territory; educated them on best practices

Created and leveraged key relationships within the medical community to increase hospice referrals YOY

Educated clinical staff on hospice benefits; appropriate level of care for patients; solutions to readmissions, length of stay, mortality rates

Created effective sales strategy which lead to census stabilization

Pharmaceutical Sales Afya Compounding Pharmacy

December 2014-March 2015

Established relationships with clinical team

Educated clinical staff on products

Used values added sales approach

Practice Manager Mars

November 2007-December 2014

Managed daily operations to deliver consistent Optimum Wellness Plan growth; market penetration and client retention. Lead team of 13 associates and 4 doctors

Decreased overall labor cost while ensuring appropriate staffing and increasing revenue

Created a collaborative work environment and developed an efficient hospital team

Forecasted annual budget. Strategically planned weekly and monthly budget to exceed forecasted plan

Recruited and on-boarded staff; set salaries

Strategically partnered with PIMA, PetSmart, Humane Society to increase brand awareness and high quality candidates which intern helped to decreased turnover

Consistently delivered outstanding financial results; outperformed company budget and YOY; operating income growth 122% YTD

Restructured clinic which lead to record breaking growth

Ensured compliance with all company, local, state and federal laws

Mentored practice managers and taught them best practices in regards to labor management, succession planning, P&L, budgeting

Academic History

Prairie View A & M University B.S. Biology/Chemistry

Middle Tennessee State University M.Ed. Curriculum and Instruction

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