RESUME

786-***-****

ac1ms8@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Cuban Institute of Radio and Television Cuba, Havana Computer network analyst 2004-2014

Administers systems and servers related to district LAN and WAN (e.g. email systems, accounts, workstation ID, IP assignments, security, antivirus, spyware, etc.) for the purpose of ensuring availability of services to authorized users.

Maintains network operations and software applications (e.g. servers (file, print, application, WEB, database, proxy, etc.), operating systems, server backup, routine maintenance programs, etc.) for the purpose of ensuring efficient operations.

Software development for radio stations

Tucson Eye Care Tucson, Arizona

Ophthalmic Technician 2015-Present

Responsible for starting the patient’s eye exams before they see the doctor.

Checking patient vision and performing diagnostic testing. EMR GROUP Tucson, Arizona

Noc. Operator 2016-2017

Monitoring of data communications networks to ensure that networks are available to all system users

Documenting and resolving data communications problems

Developing and follow troubleshooting procedures in an effort to resolve problems

Contacting users to correct and maintain network operations

Escalating problems as needed to engineering staff

Recording of daily network statistics

Opening, updating, and closing trouble tickets in connectwise

Updating documentation to record new equipment installed, new sites, and changes to configurations

EDUCATION

Pedagogical Higher Institute “Enrique Jose Varona”Cuba, Havana

Bachelor of Science in Mathematics Education, July 2002 Polytechnic Higher Institute “Jose Antonio Echeverria”Cuba, Havana

Bachelor of Science in Telecommunications Engineering, July 2008 TECHNICAL SKILLS

Programming in Borland Delphi 7 (3 years)

KNOWLEDGE OF LANGUAGES

Spanish

Russian

English