Customer Service Sales

Summary

Highlights

Accomplishments

Experience

KASSANDRA L LOPEZ

***** ******** ** #** ******** CA 913060

Cell: 818-***-****

************@*****.***

Team-oriented Retail Sales Associate who works well in a collaborative environment, yet thrives on personal sales achievements.

Customer- and service-oriented

Cash handling accuracy

Inventory control procedures

Retail merchandising expertise

Excellent communication skills

Promoted to FRONT END SUPERVISIOR after only 3WEEKS Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

.Computed Data Reports

Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders.

OLD NAVY October 2010 to December 2010

LOGISTICS

BURBANK, CA

SHIPMENTS/STOCKING

ORGANIZING STORE

FOLDING CLOTHES

TOYS R US September 2009 to May 2010

FRONT END SUPERVISIOR

PORTER RANCH, CA

Answered customers' questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits. Opened and closed the store, which included counting cash drawers and making bank deposits. Maintained visually appealing and effective displays for the entire store. Kept the showroom clean and maintained neat, orderly product displays. Marked clearance products with updated price tags.

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