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Customer Service Data

Location:
United States
Salary:
70000
Posted:
August 02, 2017

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Resume:

Komlan M. Tamatekou

**** * *****

Chicago, IL ***53 Cell: 773-***-****

ac1mpm@r.postjobfree.com

OBJECTIVE: To implement strong technical skills, problem solving skills and a strong work ethic for completing projects in a teamwork environment.

EDUCATION

Bachelors of Science in Computer Engineering, Illinois Institute of Technology, Chicago, IL

-Presidential Scholarship recipient

-Dean’s List, 2012 – present

-STEM+ scholar

SKILLS

Programming: Java, C++, PHP, HTML5, Matlab, Unix, Linux, Git distributed version control system.

Software: Pspice, Microsoft Office Suite.

Assembly languages: CISC (Motorola 68000), RISC (MIPS)

Languages: Fluent in English and French.

EXPERIENCE

Flying Batman app Sep – Dec 2014

Designed a mobile app in a team of four students in Android operating system. Flying Batman is simply a video game for kids and adults. One way of distraction after a long day at work or school.

Windows apps August 2013

Designed two desktop apps for Windows 8 using C#. First one showed different time zones of the US like CST, EST, and MST in both 12 hour and 24 hour format according to users interface.

Second app showed the weather conditions, date, and time of a city in the United States depending on user’s choice.

Parkour Project Programmer April 2013

Implemented in HTML a webpage to depict information about parkour to IIT students which takes input from user and depicts desired information, current events, and locations of parkour retrieved from the server.

WORK EXPERIENCE:

Whole Foods Regional Office Senior Data Specialist January 2016 - Present

1.Manage the various processes involved in acquiring data for Good Guide’s databases on products and companies.

2.Clean, curate and process large unstructured datasets.

3.Perform data quality control and assurance and handle quality issues with data vendors.

4.Conduct research to determine appropriate relationships between categories, companies, brands, traits, products and ingredients

5.Conduct research on brands and gather data on their products.

6.Export data from our platform, and produce high quality MS Excel-based deliverables.

7.Assist with the development and evaluation of Good Guide ratings.

8.Perform statistical analysis on our datasets and ratings.

Address: 640 N. LaSalle Chicago, IL 60654

Store System Integrator April 2015- Dec 2015

1.Help to support all in-store equipment, including PC (hardware/software), printers, scales, scan guns, modems, time clocks and registers.

2.Use courteous and proper etiquette when answering the phones and pages.

3.Responsible for all price and/or product change batch application and tag generation.

4.Manage, audit and apply POS/Item and scale/Item data batches

5.Facilitate communications between Product Teams and Regional Data Control as needed.

6.Perform regular audits of all products in all teams for accurate price, tag and sign information.

7.Perform Weights and Measures compliance audits.

8.Effectively communicate with all Team Members regarding proper pricing operations. Communicate scanning discrepancies as required. Follow through on all data related Team Member questions and requests.

9.Assist other departments when necessary to facilitate customer service.

10.Act as a liaison between Metro, Regional, and/or Global Tech and store personnel.

11.Practice safe use of all tools and equipment required by the position, practice proper care and maintenance of all equipment. Adhere to cleaning and maintenance schedules.

12.Know and practice proper lifting techniques, report safety violations and hazards immediately.

13.Perform other duties as assigned by Regional Tech/Store Leadership

Whole Foods Market Meat Specialist August 2008- 2014

Accountable in providing customers information about where our meat comes from and how it was raised.

Cut beef, pork, lamb, veal, and bison for the display case.

Break down and clean industrial grinders and saws.

LIU P.C. Architects Engineers Environmental “Summer Intern and Part Time “ 2011 to 2013

1.Coordination of new and ongoing architectural

2.Engineering and environmental projects for scheduling and completion dates; Coordination of in-house technical staff and outside consultants for ongoing and completion of work

3.Assist in Close-Out Documents with in-house staff and outside consultants at the completion of project

4.Use of budget and manpower programs to monitor budget and man-power schedule.

Address: 2 East 8th Street Suite 100, Chicago Illinois 60605.

Harold Washington College, Chicago, IL Tutor Jan 2011- Dec 2011

Helped students in understanding different concepts in Computer Science, Mathematics, Physics, and Chemistry.

Provided students with different problem solving strategies for their subjects.

STUDENT ORGANIZATIONS

IEEE, former Techs Project Manager Jan 2013-Present

•Led a team of engineers to design a multi-touch screen table.



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