Project Manager Professional
A highly qualified professional with an extensive background consisting of consistent progress and successful outcomes. Possess exceptional business analysis and project management abilities with an adept capability to lead others and find unique solutions. Comfortable working in a dynamic environments while collaborating with cross-functional teams to achieve project objectives and goals. Controlled and managed multiple simultaneous projects as a Project Management Office (PMO) leader. Experience with banking, financial services and insurance focused technologies, consulting, software development and implementation.
Qualifications Profile
Adept at leveraging problem solving and influencing skills to ensure project plans deliver on intent.
Skilled in designing, developing, and managing project plans in a complex dynamic environment while revising needs to meet changing requirements.
Experienced with leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports.
Exceptional ability to facilitate the definition of project scope, goals and deliverables.
Strong solution consulting talents capable of leading teams to complete projects within strict time and budget constraints.
Skills
Requirements Gathering.
Business process modeling, improvements, documentation and standardization.
Business and data processes research, analysis, data modeling & documentation.
Use Case Modeling & Analysis.
Functional Requirements gathering.
Project plans, costing, budgeting, project monitoring and Control.
Gap Analysis and Impact analysis.
Experience in variety of relational databases; data warehouses (structured & unstructured).
Technical Summary:
Systems Development / Project Mgt Methodologies
Agile, Scrum, Data Mining CRISP-DM, Rapid Application Development (RAD), Joint Application Development (JAD), Structured Systems Analysis and Design (Full Life Cycle-SDLC), FUSION, E-Commerce Best Practices
Solution consulting Tools
Microsoft Project, Atlassian
Business Process Definition
Unified Modeling Language, Rational User Definition, SIPOC, RFP/RFI
Financial Analysis Tools
Alinean, Cognos, MS Excel, Finlistics
Imaging & Workflow
Watson – CM/Case Management, IBM Component Based Modeling, IBM MQ Workflow, IBM Content Manager, IBM CM On Demand, FileNet – ECM & PM
Data Management/Data Mapping
Erwin, IBM BDW/IFW
Professional Experience:
IBM, Dallas TX
Project Manager / Application Implementation Manager/ Solution Consultant 2000 - 2017
Progressed through numerous roles at the company resulting in increasing responsibilities with the company. Roles held include Core Banking Project Manager and Senior Solution Consultant in Global Banking Services Practice and Software Sales. Is currently responsible for responsible for assisting IBM’s largest banking customers create solutions to their business problems using IBM and IBM business partner offerings
Applied management, business, and methodological acumen to support PMO activities for 10 significant projects over 11 years.
Spearheaded large and diverse teams of business and technical resources for a world-wide banking development team; 50 FTEs $5M Budget
Established successful business relationships with Chase Home Funding, Citibank, HSBC, BofA and Wells Fargo. Relationships supported over $150M in IBM SW/Services Sales over 8 yrs.
Enhanced client satisfaction through formulation, development, implementation, and delivery of application, technical, and business solutions. Coordinated with clients, owners and subcontractors to ensure optimal level of client satisfaction and administer everyday operation for projects culminated in increased IBM CSAT scores.
Directed teams to develop program, project, product, and business strategies, implementing resulting solutions to meet contract deliverables. These activities were most recently applied to banking call center technologies for a top 3 bank in a $2.5M project.
Managed contractual cost/budgets, schedule, and service or product deliverables as they related to the multiple client delivery organizations. These efforts supported a Fraud Detection deployment that reduced credit card fraud by $3M/yr
Evaluated all project documents and ensure compliance to all contract requirements. Efforts were applied to a CCAR project for a major financial institution resulting in a release from a federal court order and major reduction in legal consulting fees.
As a PMO lead prepared all resources for multiple projects, created required reports, planed all projects according to required timeframes and in compliance with project policy documents. efforts resulted in 3 successfully deployed projects in 18 months meeting executive expectations and budget requirements.
Additional Career History
Bank of America - 1st VP of Application Development
BearingPoint - Senior Manager
E&Y - Manager Financial Services - Manager
Electronic Data Systems - Consultant / Project Manager Banking & Mortgage
Temple-Inland Mortgage - Data Processing Manager
Federal National Mortgage Association - REO Supervisor
Education & Certifications
Masters of Management & Finance (MMGT), University of Dallas, TX
Masters of Business Administration (MBA), University of Dallas, TX
Bachelor of Science in Chemistry, University of Texas, Arlington, TX
IBM Certified PMP
PMI-Agile Certified Practitioner (ACP)
Certified Six Sigma Black Belt