Engineer Software

SYSTEM ENGINEER

Software Engineer Middleware Consultant System Engineer System Administrator

A passionate, innovative and experience Software Engineer and Quality Assurance Engineer with 15 combine years in System Engineering, QA Networking & Test Development, WebSphere Engineering, Point of Sale Consultant Engineering Support. Configure and deploy software onto native, virtual and IaaS (OpenStack) Datacenters Enterprise environments. Experiences with planning and coordinating small projects, and performing technical tasks such as daily administrator tasks, troubleshooting, monitoring, executing manual and automated user and admin tasks. Including daily software deployments, configuring and integrating new product releases into Development and Production environments. Eager to learn modern technologies and processes.

Recent assignments as a Software Engineer & Onsite Consultant with MetLife Company, where infrastructure enhancements and automation scripting were introduced. In addition, 10+ explicit years working at IBM Corporation validating emerging software and hardware product’s reliability, serviceability and availability of Datacenters, Servers and Networking interfaces. I am optimistic, passionate team player and self-starter with strong technical leadership and system administrator skills for multiple OS platforms operating in native and virtual system environments. My effective communication and team leadership strives to improve team morale and business productively with all constituents.

Education and Areas of Experience

Electronic Engineering Technology

Cisco CCNA Certificate of Completion

Software Test Developer

DataPower Software QA and Administrator

WebSphere Extreme Scale Consultant

WebSphere System Test Engineer

AWS, OpenStack and ReDis Knowledge

SSL Client and Server Security Experiences

Windows, Linux and zSeries Installations

Linux Administrator Training and Experiences

VoIP, Network and TCPIP Testing Experiences

GIT, Jenkins, and Test Automation Training

Load Balancer, Webservers and AppServers

Point of Sale Engineer, Consultant and Tester

On-site and Remote Customer Support

Linux BASH Shell Scripting Automation

REXX/Python/NSH/PowerShell Scripting

BMC Server and Blade Logic Automation

Agile Test Development Methodologies

Microsoft Visio, Power Point and NoteOne

Federal Security Clarence

Professional Work Experience

METLIFE INSURANCE COMPANY - Mitchell Martin Incorporation - Cary, NC 06/06/2016 – 04/30/2017

Software Middleware Engineer and Consultant – DEVOPS Software Engineer (DataPower Software) and Consultant

Coordinate, design, implement, configure and integrate WebSphere Extreme Scale caching with WMB (IIB) into Development and Production stacks.

Perform daily admin tasks and technical support to aid Code Developers and DEVOPS in resolving application integration issues to meet schedules.

Develop technical and education procedures to train Code Developers and System Administrators of Extreme Scale product and implementation.

Improve Disaster Recovery using an Active/Active application topology to recovery from Server, Datacenter outages & network failures transparently.

Develop and validate BMC Blade Logic Automation Scripts to aid in daily administrator tasks, deployments, monitoring and troubleshooting tools.

HEWLETT PACKARD ENTERPRISE - United States Post Office - Government Works Raleigh, NC 01/25/2016 – 05/26/2016

POS Engineer and System Administrator – Point of Sale (POS) System Administrator and Software Deployment

Performed IIS (Riposte) server and administrator tasks to successful integrate Point of Sale Retail solutions in production environments.

Execute automated PowerShell scripts to prepare and convert POS to Retail Software Solutions terminals for United States Postal Service clients.

Manage and executed automated batch scripts on Windows servers to deploy replacement or recovery of Point of Sale software on NCR terminals.

Perform remote and local POS administrator tasks to resolve or identify deployment errors in HPE Retail Software Solution on clients and servers.

Analyze and recover deployment failures of software preparation and conversion of production POS terminals being updated at customer sites.

TOSHIBA GLOBAL COMMERCE SOLUTION CORPORATION – Research Triangle Park, NC 27709 03/31/2014 – 09/15/2015

Software Engineer - Onsite Point of Sale Field Software Engineer

Travel weekly to customer’s site to interact with customers, developers and business partners to aid in POS integration and customer requirements.

Participate in daily defect triage meetings at customer sites with Developers, Project Managers, and Vendors to understand problems and resolution.

Provide onsite engineering support and open defects found during the integration of ACE/4690, TCxGravity and IBM WebSphere Sterling products.

Perform daily installations, deployments and hardware configurations to setup and validate POS products in Development and at Customer sites.

Perform weekly code migrations and deployments of new Point of Sale middleware releases on POS clients, sandboxes and development servers.

Reproduce customer use-case scenario issues and interact with Development, Test, and Level 2/3 support teams to aid timely code resolutions.

Manage and verify software code flaws and design issues to assist in the recreation, isolation and to identify correct defects assignments.

Execute weekly preliminary Point of Sale QA testing of new ACE/4690, TCxGravity or IBM Sterling code releases in test lab and at customer sites.

IBM CORPORATION - Research Triangle Park, NC 27709 and Poughkeepsie NY 12601 05/01/2001 – 07/31/2013

Software Test Developer – WebSphere Software Test Engineer, Networking and Hardware System Recovery Test Engineer

Manage small test projects, develop test plans, execute tests and debug TCPIP stack code flaws to aid in resolutions on native and virtual machines.

Perform hardware and software product reliability, performance validation and fault recovery for Servers, Network Adapters and IaaS Datacenters.

Execute system testing of middleware, VoIP, Network adapters, and zOS TCPIP code for IPv4 and IPv6 networks on guests VMs and native servers.

Distribute software updates of middleware, microcode and patches to multiple OS and servers simultaneously via Install-Factory, CIM, and scripting.

Develop Linux automation shell scripts to configure client/server environments, security authentication and authorization on distributive servers.

Modify, debug and execute Jython test automation scripts to setup and validate middleware products on zOS, Linux, Solaris and AIX platforms.

Plan, test, debug and verify IBM WebSphere Application Server new releases, functions and fault tolerances on Windows, Linux, Solaris and zSeries.

Configure, test and ensure no data integrity loss for failures and Datacenter outages using application performance product Extreme Scale Caching.

Deploy daily development releases of WebSphere and various JAVA versions to validate new features, functions, product designs and compatibility.

Execute automation tools such as Jmeter, AKstress, etc. to validate session data throughput, response times and robustness on Application Servers.

Perform networking outages and feature upgrades concurrently during customer’s runtime transactions and operations on distributive/mainframes.

Install and setup server hardware and Operating Systems, deploy non-disruptive patches and microcode on distributive and mainframe servers.

Configure mainframe virtual networking topologies using various LAN adapters to validate RIP and OSPF routing protocols and security functions.

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