Christopher E. Baxter

Summary

IT professional with experience in Windows Server

administration, desktop support, and general network troubleshooting.

Work History

Windows Systems Administrator

2/2014 – 8/2016

EGS an Alorica Company, Irvine, CA.

Worked from home as a member of a multinational Windows Server Team maintaining and improving a world-wide multi- forest network of Windows Servers on virtual and physical infrastructures.

Achievements

• Separated two Active Directory Domains from the network to facilitate two companies that were spun off.

• Consolidated remaining domains into a primary and DMZ secure domain.

• Successfully migrated users from a server based Exchange email environment to a cloud based Office 365 solution.

• Installed and configured two factor authentication for the newly created DMZ domain.

• Installed SCCM client on over 600 Windows Servers to facilitate the move from WSUS for the management of Windows Server updates and reporting.

• Built new virtual servers to aid in the ongoing project of moving from a physical to virtual server environment.

Computer Operations Support

8/2001 – 2/2014

Kane County State’s Attorney’s Office, St. Charles, IL. Provided support to attorneys and their support staff with computer, printer, and network related issues, in the office and in the courtroom.

Achievements

• Created and maintained the Kane County State’s Attorney’s website

• Transitioned SAO office from a standalone Windows NT 4.0 and Novell Netware 4.11 network to the Windows 2003 county wide domain.

• Reorganized the State’s Attorney’s IT department to a more efficient model with an in-house work ticket creation and tracking program. ac1lv2@r.postjobfree.com

1527 Stevens Court

North Aurora, IL. 60542

630-***-****

Education

Current: Completed online

training for Windows Server

2012, IIS 8.5, and SCCM 2012

11/1999

Microsoft Certified Professional

9/1995

ITT Technical Institute –

Associates of Science Degree in

Electronics

Experience

Operating Systems

Windows Server 2003 - 2012

Windows XP, Vista, 7, 8, 10

Apple OS X 10.4 – 10.11

Systems & Services

VMware VM Infrastructure

EnTrust Two Factor

Authentication

Websense Web Filter and

Security

Microsoft Active Directory

Microsoft Exchange Server

(local and hosted via Office 365)

Microsoft DHCP Server

Microsoft DNS Server

Microsoft IIS Server

Microsoft SharePoint Server

Microsoft Terminal Services

Microsoft SCCM

Service Now & Track-It

PC Support Technician

8/2000 – 8/2001

Best Buy, West Dundee, IL.

Fixed hardware and software issues on customer PCs. Recommended and installed software and hardware upgrades when necessary.

Network Administrator

10/1997 – 7/2000

LoDan Electronics, Arlington Heights, IL.

Provided a secure and stable networking environment for the company’s servers, desktops, and users.

Achievements

• Successfully executed the move of network equipment, servers, and workstations for the Windows/Novell side of the network to a new larger location while updating the server and networking hardware in the process

• Developed and tested a network disaster recovery plan for the company

Desktop Support Technician

6/1997 – 10/1997

Kay and Associates, Arlington Heights, IL.

Provided desktop support for LoDan Electronics.

Systems Integrator/Engineer

8/1996 – 2/1997

Information Technologies International, Hinsdale, IL. Provided clients with IT support for networking, hardware, and software problems or needs.

Desktop Support Technician

8/1995 – 8/1996

Olsten Staffing Services, Chicago, IL.

Worked with the IT departments of various companies to provide desktop and printer support. Companies worked for were:

• U.S. Robotics – Skokie, IL.

• McDermott, Will, and Emery – Chicago, IL.

• Everyday Learning – Chicago, IL.

Service Repair Technician

3/1995 – 8/1995

TSS/IBM, Downers Grove, IL.

Provided onsite repair and support of IBM monitors and keyboards.

Desktop Software

Microsoft Office XP – 365

Adobe Acrobat

Adobe Dreamweaver

Adobe Contribute

Adobe Photoshop

Adobe Fireworks

Microsoft FrontPage

Microsoft SharePoint Designer

Hardware

HP – Servers, Desktops, Laptops,

and Printers

Dell – Desktops, Laptops, and

Printers

Legacy OS

Windows NT Server 3.1 – 2000

Novell Netware 3.12 – 4.11

Windows NT Workstation 3.1 -

2000

Windows 95-98

Windows for Workgroups 3.11

Windows 2.1 – 3.1

IBM OS2 Warp

MS-DOS 3.2 – 6.22

Legacy Desktop

Microsoft Office 3.0 – 2000

Microsoft Works

WordPerfect for DOS 4.2 -6.0

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