Customer Service Representative

Razyl Mendoza

Email : ******.********@*****.*** Cellphone : 095********

Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths

.Customer service expert .Sharp problem solver

.Telephone inquiries specialist . Energetic work attitude

.Strong organizational skills . Markdown/promotional procedures

.Active listening skills .Adaptive team player

Accomplishments

Customer Service:

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Work Experience

Customer Service Representative 2015 – 2016

SITEL –Pasig City, Metro Manila

Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Created new processes and systems for increasing customer service satisfaction. Educational Background

Hotel and Restaurant Management

STI – Manila, Metro Manila

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