Front Office Training

DEBAJYOTI CHATTERJEE

Address: ICHAPUR SURYANAGAR, P.O. ICHAPUR, DIST- NORTH 24 PARGANAS, PIN-743144, WEST-BENGAL

Telephone No: 727-***-****

Date of Birth: 22/08/1995

Father/Mother Cell No: 983*******

E-mail: ************@****.**.**

Place of Birth: INDIA

Country of Citizenship: INDIA

Field of Training Desired: All the core departments

Skype Id: Debajyoti Chatterjee

Gender: MALE

Length of Program Desired: 6 Months

EDUCATION

Institute Name: International Institute of Hotel Management

Location: Kolkata Institute Start Date: July 2016

Graduation/Expected Graduation Date: July 2019

Field of Study: B.sc in Hotel Management Catering & Tourism

Institute Contact No: 033********/64

Institute Website: http://www.iihm.ac.in

CLASSES TAKEN AT INSTITUTE RELEVANT TO TRAINING:

Basic Training in Kitchen: Basic kitchen is fully equipped with modern catering equipment and appliances. The kitchen is used primarily to introduce the basic art of cookery of the students and it is the launching pad for the new learners. Familiarity with the art and science of cooking is indeed an essential part of good hospitality operation

Basic Training in Front Office: The Front Office training facility is full equipped with computers. The area is used primarily to introduce the art of guest interaction and to teach check-ins and check-outs and also handling guest accounts to the students and it is the launching pad for the new corners. Familiarity with the art of guest interaction and communicating with them is indeed an essential part of good hospitality operation.

Basic Training in F&B Outlet: Restaurant is fully equipped with the tables and chairs properly setup with numerous covers and crockeries and cutleries are setup in the tables with proper demonstration module.

Basic Training in Housekeeping Outlet: The housekeeping lab is fully equipped with all the types demonstrative linen, it has all the cleaning agents and chemical it consist of all the cleaning equipment. This lab is primarily use to introduce the art service which is provided by housekeeping department in the hospitality industry.

EXPERIENCE:

Company Name: Indismart Hotel

Company Contact Tel: +913*********/59

Company Contact E-mail: ****@*********.**

Company Website: www.indismart.in

Position: Management Trainee(OJT) Location: Kolkata, India

Duration: From (OCT, 2016) TO (DEC, 2016)

Total No of Months: 3

TASKS/RESPONSIBILITIES:

Cleaned and maintained station in practicing good sanitation, organization skills.

Had understanding and knowledge to properly use and maintain all equipment in station.

Mise-en-place for various courses of the restaurant, for salads and sandwiches.

Learnt the proper techniques to cutting and also ways in which cuts can be carried out

Completed the procedures for Mise-en-place and Mise-en-scene of restaurant

Able to do service of meal course by course to the guests.

Setting up of breakfast buffet

Learning the reservation procedure at the reservation desk

Assisting in doing check in and check out procedures.

Working at the bell desk

Assisting the control desk operator

Setting up the chambermaid trolley

Vacuuming the corridors of the hotel

SKILLS/QUALIFICATION:

Languages and Level: English, Hindi & Bengali fluent in all

Computer Skills: Moderate

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