Damanpreet Kaur

**** **** *** ** ********, AB. T*Y2V6

780-***-**** ac1l8g@r.postjobfree.com

SUMMARY OF QUALIFICATION

Recent graduate from NAIT’s IT System Administration (Digital Media and IT) diploma program.

Achieved overall 3.2 GPA in diploma.

Completed the program in four semesters with overall A+ grade in Capstone project.

Worked on campus for 40 hrs. Per week while completing diploma program.

Acquired references from Employer and Instructor.

Good communication in English, Punjabi and Hindi.

EDUCATION

2015 -2017 IT SYSTEM ADMINISTRION (Digital Media and IT)

Northern Alberta Institute of Technology Edmonton, AB

TECHNICAL SKILLS

Software : Visual Studio, SQL Server Management Studio, SQL Server 2012, VMware, Hyper V, FTP and FileZilla

Operating Systems: Windows 2008, Web Server IIS 7.5, Ubuntu, Linux

Programming Languages : Visual C#, SQL, HTML, CSS, Java

Networking: Configuration of network architectures, LAMP, WISA implementation, sites and subnet, addressing schemes and protocols.

EMPLOYMENT HISTORY

NAIT

Customer Representative for eat at nait 2015 - Present

Inventory Management

Handling Cash transactions

Supervising and trained other team members

Responsible for interacting with customer

Damanpreet Kaur

1948 151A Ave NW Edmonton, AB. T5Y2V6

780-***-**** ac1l8g@r.postjobfree.com

Saims Communication

Customer Service Representative 2015 (summer)

Answer incoming customer calls regarding billing issues, product problems, service questions and general client concerns.

Responsible for maintaining a high level of professionalism with clients.

Update customer information in the customer service database during and after each call.

Work with the management team to stay updated on product knowledge and be informed of any changes in company policies

REFERENCE

Steve Chattargoon – Chair-Digital Media and IT at NAIT 780-***-****

Paul Treadwell - Director- food services at Grant McEwan 780-***-****

Kuljit Singh Brainch –Capstone team member 204-***-****

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