Technical Support Engineer

Naresh Singh Kaira

Contact: +91-989*******

Email: ****************.***@*****.***

CAREER OBJECTIVE

Seeking a responsible job in an organization, this will utilize my technical skills, communication and interpersonal skills for the growth of organization and individual

PROFESSIONAL EXPERIENCE

Four Years experience as a Desktop Support Engineer in ON SPOT Technical Services Pvt. Ltd.

One Year experience in WE 24 Support.

TECHNICAL SKILLS

Providing technical support to the customer in US & CANADA, using remote tools

Working on LMI, TEAM VIEWER, SHOW MY PC

Installing Operation Systems on Laptop and desktops.

Working with Driver installation, LAN drivers, WIFI drivers installation etc

Solving Windows issue.

Troubleshooting Network/ Internet connection issues at endpoints.

Troubleshooting Email/Application related issues.

Troubleshooting Hardware and booting/Blue Dump errors

Microsoft Outlook, Outlook Express configuration, backup, troubleshooting.

Installation & Configuration of Network printers & Scanner and its basic level of troubleshooting

Provided the Remote support & Net meting support using following software Team Viewer, VNC Server, Ammyy Remote Software, Remote Desktop

Installation of Antivirus, Patches & Updates from Backend side & frontend both

PROFESSIONAL QUALIFICATION

BSC from Agra University, Agra, UP.

HCL Certified Network Engineer(HCNE) from HCL, Agra, UP.

EDUCATION QUALIFICATION

12th passed from UP Board (Dr. Rajendra Prasad Intercollege, Agra, UP)

10th passed from UP Board (Dr. Rajendra Prasad Intercollege, Agra, UP).

HOBBIES

Listening Music, Playing Cricket.

PERSONAL DETAILS

Father’s Name : Madan Singh Kaira

Date of Birth : 30-June-1989

Sex : Male

Languages known : English, Hindi & Kumauni.

Nationality : Indian

Current address : Room no 12, HNo 48, Gali No 2, Naya Baans, Sector 15, Noida, UP

Permanent Address : Village Binta, PO Binta, Tehsil, Ranikhet, UK.

Date: -

Place: -

(Naresh Kaira)

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