Manager Management

Career Summary Large Computer IT shop skills – Project and Vendor Coordination skills

Seeking Lead Roles Architecting, Automating Processes, Monitoring Dashboards, Monitoring and Pattern Match Services with tools like Splunk. Personal specialties using Adobe Tools for converting VHS objects to modern technologies

I will bring Operational Leadership, Architecture Leadership, Communication skills and Mentoring skills

Experience with Forum Systems Sentry API Management Tool Set, SSL Setups, A10 Load Balancer Setups

Experience with Network Firewall Rules and NATs

Experience with Trouble Shooting using OPENSSL, WGet, Wireshark, TCPDumps

Partner Management Setups with Cloud Platforms

Experience with setting up Network Connections with Cloud Partners

Experience with writing Governance Standards, DR and Continuity plans

Experience with TCP Technologies, and Non-TCP Technologies

Experience with Unix/Linux/Windows/Mainframes Middleware, Operator and Administrative roles of products

Experience in Banking, Airline, Government, Energy, Retail, Telecom

Experience with Tibco Administration including installing products and automated setups with Puppet and Hawk

Experience with Message Technologies including IBM MQ Series and Tibco EMS

Experience with Package Technologies and Version Control tools including GIT

Experience with ITIL Tools including Service Now, Remedy, ALM, SharePoint

Experience with Connect Enterprise products (Managed FTP Services)

Experience with working with onshore and offshore resources

Experience with working QA organizations

Experience with VM Systems

Experience with Grid Computer

Experience with interfacing with Data Tier or DBA groups

Experience with Data Center Moves

Many years of IT Experience with many technologies including all the major vendors

HIGHLIGHTS AND PROFESSIONAL EXPERIENCE

07/15 - Current

Devops Role Partner Trouble Shooting Setups of Network and Firewall Ports

Setup API Rest/Json Services to JMS Technology with Sentry Technology

Setup JMX Monitoring with Java Jconsole For Sentry API Management Tool

Setup Syslogger and Splunk Interface for Sentry API Management Tool

Configure A10 Load Balancers for Partner APIs with Forum Sentry API Tool

Data Center move and migration of Forum Sentry Appliance to Software Device

Setting Up SSL Keys and Polices on Forum Sentry API Manager

Setting Up WSDL,XML, JSON,HTML Policies

Trouble Shooting API Policies

TCPDumps, Wireshark Technology

Testing Network Interfaces using telnet, and crul technologies for API connectivity

Tibco Build Processes with Jenkins Interface

Switching Tibco Domains from RV to EMS Appliances

Business Partner Setups

Network Testing with Partners

Project Liaison between Project Managers and Technical Implementation

Manheim 01/13-07/15

Tuning and Performance Testing For Tibco EMS

Setup of Tibco Administrator Domains as components to be deployed with Puppet Technologies

Setup of Tibco EMS Instances for Fault Torrance

EMS Administrator, Config File configuration, Queue, Topic, Bridges, Routes, Users

Setup a Tibco EMS Backbone for Tibco Domains and Tibco EMS Control in Admin GUI

Tibco Administrator User Admin, Tuning and Performance

Setup Hawk Webconsole Tools

Created Hawk Rules to monitor Tibco Projects and Machines

Setup Interface to Service Now for automated Ticket creation

Experience with Service Now Monitoring tools of Web Services

Created Tibco Hawk interface with BMC Remedy to create Incident Tickets

Involved with Tibco Interface with GitHub

Involved with Tibco Setup using Puppet

Created Tibco Install package to be installed with Puppet Provisioning Software

Created Upgrade path for Tibco Business Works 5.7 to 5.10

Created Silent install of Tibco Products on Virtual RedHat Linux

Created Silent install of Tibco Product HotFixes on Virtual RedHat Linux

Created Bash Shells to control Automated Tibco Startup/Shutdown

Converted Tibco Domain and setup Domain Database with Oracle RAC Technologies

Used Oracle Developer Tools to make modifications within Tibco Admin Databases

Professional Tibco Courses BW651 BW 5.10 and HWK302 Hawk Admin

Coordinated and applied changes for a Tibco Domain move to a new data center

Creating Wiki Page Items using Confluence Tool describing Tibco Projects

Loading and Organizing Tibco Documentation on SharePoint for easy reference by all teams

Use of Mingle Project Management Software

Setup Tibco BWPM

Setup Tibco Hawk Webconsole to be used as Display for Hawk 4.9 Environment

Mentored new teammate to write EMS sliding scale Hawk rule to monitor EMS complex

Tibco Hawk to SNMPTrap Interface to Service Now Tool

SunTrust Bank System Programmer 4 12/10 to 12/12

Worked with Manager to size Virtual LPARS for optimum licensing cost of IBM products

Created SharePoint Sites for Middleware Team Using SharePoint Developer

Technical Leader managing IBM GR Off-shore Resources Supporting IBM Websphere Products

Use of IBM Tivoli tool to monitor and check Put/Get rates for WMQ

Advise Off-Shore team members on the WMQ message codes 20XX and why

Involved with discussion of new Multi-Instance WMQ setups

Trouble shoot WMQ character set between AIX/Linux and Mainframes

Involved with WMQ Publish/Subscribe Technology

Involved with WMQ and WMB interfaces

Trouble shooting with WMQ channels between B2B partners

Working with Multi-Location Development and Support Teams

Involved with IBM’s WAS, WPS, WMQ, JMS, JVM, WTX products

Involved with Websphere and JVM Tuning, including Database JDBC and Threading models

Involved with IBM ZLinux on Z/VM

Involved with capacity and tuning of Virtual Systems on IBM Frames

Involved with XML messages and trouble shooting

Advisor on Web Services and how the interact

Experienced with ticket systems, HPSC, Quality Center, IBM Maximo, Services Center for Problem, Incident, Request, Change Tickets

Implemented Standards for Right Answers Knowledge Base for Middleware

Created Knowledge Articles for day to day Middleware Operations

Designed and created SharePoint Content

Key role player in coordinating IBM Tivoli monitoring setups and automatic incident tickets

Review Tivoli Consoles for Trending

Attend Key high level manager meetings to discuss and research solutions to incidents

Setup Live Meetings and Bridges to coordinate deployment activities

Apex Systems 06/08 to 11/10

T-Mobile

On Contract with T-Mobile –

BEA Weblogic Administrator

Created Scripts to Control JMS creations, deletion, purging, or Queues

Created connections factories for JMS

Tibco EMS/JMS Administration ( Java Messaging )

Trouble shot WMQ client connections with External Partners

Setup WMQ Explorer in the QA environment to monitor many QA Q-MGRS

Maintaining and Reviewing implementation documentation

HPUX Trouble Shooting/Tuning For QA Projects

Tibco Siebel Adapters

Tibco SAP Adapters Setup working with SAP Team using SM59, SMWG, and other SAP tools

TIBCO Configuration with SAP Netweaver Technologies

Tibco Business Works Administrator

Tibco Networking/Administrator

BEA Tuxedo Adapter Administrator

Project Planning with Off-Shore team coordination for trouble ticket items

HPUX Tuning ( Scripted Glance Tools )

Linux Application Support

Tuxedo Interfacing and Tuning

Cooper Industries 03/08 to 06/08

Maintaining and Reviewing implementation documentation with EDI

Setting Up SAP Ports for EDI Data Status Messages

Monitoring and Maintaining File Transfers

Pulling SAP IDOC data and reporting with Access Database

Apex Systems 03/07 to 03/08

T-Mobile

On Contract with T-Mobile and then Converted to FTE –

Build Forge Training

Maintaining and Reviewing implementation documentation

Installing software distributions

Cross Country team coordination for trouble ticket items

Tibco Networking/Administrator

Involved With T-Mobile’s PCI Compliance Program

ZOS/Solutions 01/07 to 02/07

On Contract with PG&E –

Job Scheduling Developer with UC4 Product

Maintaining UC4’s Job Scheduling for Development Systems

Act First 01/06 to 09/06

On Contract with Home Depot

Software Provisioning for Home Depot’s Retail Stores

On Call Duties, Registers Down, Provisioning Servers Down

Administrator Symantec Software Distribution Tool, Ensure Software Packages Were Delivered to over 2000 Store Locations, Checked Logs for Errors and Corrected, Sent Problem Logs to Symantec and Worked Ticket

POS Devices, Cash Registers, Web Terms, Paint Machines, Remoted into store devices on reported problems and worked to close ticket

UNIX HPUX 11.0, Backbone in the Store Environment, Created Korn Scripts to Execute on HPUX to Start Update Process of Store Devices after Store Close

Windows Server 2003, Core Symantec Software Server in over 2000 Stores, RDP into When Ticket was opened or Not Responding, Check Event Logs, Checked Product Logs, Checked Client Logs, Coordinated with Outside Vendor to Service Store Equipment, Use Of PCanywhere to Login to Stop or Start Services

Created Database Of All Active Software Packages using Document Management Tool, Added Content About Packages, Created Run Documents to be Used By Offshore Team

Blade Servers PowerEdge Dell 1850’s, Review Problems with New Blade Servers that are replacing HP4100’s as Core Provisioning Servers, Ensure Super Node Was Healthy, Checked Space, and NAS Space for Packages

Setup of DRAC Cards For Remote Administration, Documented and Setup the Setting to Be Able to Remotely Connect to Server For Reboots, Power On’s or Off’s

Project Lead On Revamping QA Environment, Worked QA Based Problems with Devices in the VLAN QA Environment, Reviewed Bootp, DHCP, Active Directory for Problems with Network Boots, and Device Failures, ARP and RARP Processing

Designing Update Strategy For Kiosk Gas Dispensing Units, Developed Software Deployment Package with Vendor Sent Code, Developed Korn Shell Deployment Script, Tested and Piloted Deployment, Created Run Schedule, Run Documentation, Turned Over to Onshore/Offshore Teams to Deploy.

Software Provisioning for Retail Stores

On Call Duties

Device, Cash Registers, Provisioning at Retail Stores

Blade Servers Dell 1850’s

Project Lead On Revamping QA Environment

Designing Update Strategy For Kiosk Gas Dispensing Units

AGL Resources, Atlanta, GA 12/04 to 10/05

Collected Requirements for SMS Client Packages for Distribution

Collected Requirements Work Management Monitoring

Collected Requirements for Disaster Recovery for Work Management System

Created Visio Diagrams for Application Monitoring

Created Visio MQSeries Designs for Work Management System’s Interfaces

Created Change Request for Work Management Systems

Met with Business Team and Development Team to track status

Created and amended MS Project Plans for Work Management’s Releases

Created Procedures for Help Desk, Training Group, and Offshore Monitoring

Coordinated Installation of Software

Coordinated Configuring of Microsoft’s Report Server Suite

Delta Technology, Atlanta, GA. 04/83 to 12/04

Delta Airlines/Delta Technology 1983-1993 System Operations

Tibco RV and Business Work Training

Interface with Tibco Hawk for MQSeries Monitoring

Involved with Tibco Multi-Cast Network on HPUX and Sun boxes

Setup Tibco Business Works 2.0 for proof of concept for SAP Adapters

Senior System Operator 2nd and 3rd Shifts

Mainframe Operations MVS/VM/TPF

Stop and Started CHIPIDs for Systems

IPLed Large Clustered Mainframe Systems

Shutdown and Restarted Large MVS Complexes

System Operations conversion from CA Security Suite to IBM RACF

Ensured RACF was operational and investigated SDSF logs for errors

Modified JCL For Daily Jobs

CA-7 Job Scheduler and Converted my Unix Jobs to ESP

Researched and on MVS System Messages using Consoles and Syslogs ( TSO )

Programmed Rexx Programs for VM Automations

Used VM/CMS Commands to Control very large RTD VM Systems

Used JES2 commands to control MVS Systems

Used CMS/RSCS with NJE Links

Loaded IOCP’s for Mainframe Systems

Trouble Shot NCP’s on 37XX Network Controllers

Used VTAM Commands to start/stop Network Resources

Administer IBM MQSeries QMangers, Channels, Queues on MVS

Reviewed CICS Processes with MQSeries Connections

Involved with Tape Management Systems and Tape Silos

Use of Automation Tools for MVS Consoles

Configured HPUX and Sun Servers to use NIS and DNS

Configured HPUX Service Guard with Mission Critical Applications

Built Sun Solaris boxes with Solaris 2.2, 2.3, 2.4, 2.5, 2.5.1, 2.6, 2.8

Loaded MQSeries on HPUX 10.2, 11.0, 11.11 and Sun Boxes

Detail Design Plans for Large MQSeries Networks

Detailed Deployment and Backoff plans for Real-Time Systems

Created Run Procedures for System Operations

Application Integration with Middleware Technologies

Application Integration with System Operations Monitoring

Created Change Requests with Peregrine Tools

Coordinated Change Request with SAP R3 Systems

Designed 3 Node HPUX Cluster for SAP Message Brokering

Designed FTP data movement between UNIX and Mainframes

Implemented EDI System on Solaris

Coordinator – Coordinated Middleware Technologies and Applications – Standardized Deployments

Georgia Federal Bank, Atlanta, GA. 02/81 to 04/83

Sr. Systems Operator Banking Systems

Lead Operator All Shifts

Job Scheduler

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