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Insurance Customer Service

Location:
Sterling Heights, MI
Posted:
August 01, 2017

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Resume:

To obtain employment with a profit - orientated company where there is a direct

correlation between hard work and advancement, and to enhance my skills in the business world.

Dental Insurance Biller

Michael Simony, D.D.S., Clinton Township, Michigan 07/2014 to 02/2012

Ability to meet the needs of the patients with insurance questions. Use clear concise communication skills in conjunction with organizational skills to perform daily duties and multi-task. The understanding of patients financial status with the understanding of the needs of the dental office. The ability to explain the recommended treatment plan provided by the dental office.

Senior Dental Claims Analyst

American Dental Network, Southfield, Michigan

01/2010 to 01/2008

Problem solving skills. The ability to meet the needs of the clients. Commitment to the company by paying attention to detail, professionalism, and follow-up on customer service. Communication skills between all parties, the client and the employee giving all parties a clear explanation of their dental plan. Resourceful, energetic, competent, multi-task and resulted in a 98% collection rate of all money owed to the dental office. The knowledge of explaining treatment deeded and history provided within the guidelines of the documentation provided and the dental industries guidelines.

Senior Dental Claims Analyst

NGS American, St. Clair Shores, Michigan

03/2008 to 02/1998

Use clear, concise communication skills in conjunction with organizational skills to perform daily duties and multi task. Work well as a team member and or independently in a timely manner. Interpretation of plan documentation, implementation on new or existing plan, work with plan design department, plan set-up, adjudicated dental claim and audit. Knowledge of dental claim adjudicate and the plan documentation. The ability to communicate the finical responsibility between all parties involved. Audit and review dental claims processing by the means of the plan documentation involving the treatment provided by the provider and the actual plan document.

EXPERIENCE

Michelle Tabaczynski

27404 strathmoor

Warren, MI 48092

248-***-****

*******@*****.***

OBJECTIVE

Dental Assistant/Insurance Billing

Lewis A. Melfi, D.D.S., Troy, Michigan

to 04/1997

The ability to explain dental procedures and insurance documentation. The skills to educate and make easy for the patient to understand the dental procedures that is recommended by the dental office. Understanding the coordination of benefits and how it does involve the patient dental health. The knowledge and uses of the current ADA coding book and the ability to explaining to a patient what that means for their dental health. EDUCATION & TRAINING

Undergrad Classes, Oakland Community College

St. Clement High School



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