Information Technology Computer Operator

BRYANT O. MOORE

**** ********** ******* **.

Fortson, Ga. 31808

762-***-**** (cell) ******.*******@*****.***

OBJECTIVE:

Seeking challenging role as a Computer Operator where I can use my troubleshooting capabilities and experience in the application of computer operations to help an organization reach their overall corporate objectives.

TECHNICAL SKILLS:

Programming Languages

C# .Net, ASP 4.0/3.0, XML, and JavaScript

Operating Systems

Windows 7, 2003, 2008, XP, Vista, 7/8

Databases

SQL Server 7.0/2005/2008,

Web Application Tools

HTML, LINQ

Database Connectivity Tools

ODBC, ADO.NET, PL/SQL, SQL Packages, Stored procedures, Triggers, Views with SQL Server.

SUMMARY OF QUALIFICATIONS:

Excellent knowledge of PC server OS such as Windows, UNIX and others

Strong understanding of basic network topologies (Ethernet, Token-Ring, LAN’s, WAN’s, and related equipment)

Excellent organizational and communication skills

Outstanding ability to work in a fast-paced, multi-platform environment

Remarkable ability to establish and maintain effective working relationships with employees, clients and public

Ability to communicate effectively both written and verbally

Ability to analyze, adjust, and perform minor repairs on computers

PROFESSIONAL EXPERIENCE

Aflac, Columbus, GA. March 2016 – Present

Computer Operator

Utilize troubleshooting and problem solving skills, techniques and support tools to serve as the primary frontline resource for resolving technical problems within the operations environment

Monitor and support application batch processing in the CICS regions, IDMS regions and DB2 subsystems on the mainframe processor

Utilize Job Track, Autosys and Endeavor to track success or failure of production jobs.

Operate tape drive equipment and monitor computer systems to prevent, detect, and troubleshoot malfunctions.

TSYS, Columbus, GA. June 2013 – February 2016

Account Research Specialist

Become expert on client products and services in order to assist with routine updates and documentation (e.g. name/address changes, returned mail, etc.) of cardholder/corporate accounts

Follows client policies and procedures to validate report disputes from appropriate credit bureau systems as directed

Assists with determining and recognizing the basis for cardholder requests that involve potential disputes and additional research

Summit Systems Consulting, Johns Creek, GA. Jan. 2014- March 2016

Information Technology Consultant (Telecommute)

Key contributor on MPOS redesign. MPOS is a point of sale software used by beauty and tanning salons.

Wrote authentication routine and time clock routine using C#, SQL, and ASP .NET

Created systems using C# .NET, XML, AJAX, JavaScript, WSDL, Web Services

Helped develop a trading notification application

Used C# to read a text file and display color coded buy, sell indicators and send out a SMS and email

EDUCATION

CVCC Phenix City, AL. 2016 – Present

Associate of Arts in Information Technology (AAIT)

(Candidate 2018)

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