Telecommunication/IT Engineering and Sales

Thomas Chiramel (US Citizen)

*** *** ****** ***, *** Brook, IL-60523

Phone: 630-***-****, *********@*****.***

OBJECTIVE:

Seeking Business Development, Product Marketing & Sales, Product Management or Technical IT position where I could utilize my AT&T, Lucent Technologies, Autonomy-Etalk, EzeByte Inc. and Oak Brook Real Estate Inc. Marketing, Management, Negotiating Skills and Technical expertise.

EzeByte Inc.: (2009-2015)

Owned and Operated EzeByte Inc. Leased Sigmaworxs Software Solutions to Call Centers in India. Consultant of IT Software solutions for various Call Center Customers.

Autonomy-Etalk Technologies Experience: (2006 -2009)

System Analyst, Field Service Engineer

AT&T, Bell Labs and Lucent Technologies (15 years of Experience)

Software Developer, System Integrator, Systems Engineer, Product Management, and Product Marketing for Telephone Switching Systems including Wireless Network

Positions Held: Director of Marketing, Lucent Technologies; Member of Technical Staff, AT&T; Distinguished Member of Technical Staff, Bell Labs; & Product Manager & Marketing Manager, Lucent Technologies.

Oak Brook Realty (2009 –Present)

Owner and Managing Real Estate Broker (Licensed in Illinois)

Expert negotiating skills to produce multimillion sales

Volunteer AARP

Tax Consultant

Data Net Work Consultant

Qualifications

Degree

Institute

Major and Specialization

Masters Degree

Masters Degree

Mini MBA

DePaul University, Chicago, IL, USA

St. Thomas College, Kerala, India

Tuft’s University

Computer Science

Electronics

Global Technology

SQL Certification

Oracle Database

Oracle Certification

Completed all required courses

SQL Database

Oracle database Administrator

Summary:

Management Position

As a director of Marketing, I was able to position AT&T and Lucent Technolgies as number one Telephone Switch Vendor in Japan and India.

As an owner and President of two companies (EzeByte Inc. and Oak Brook Realty Inc.) I was able to generate multimillion dollars in sales and leasing.

Technical Position

I have extensive Telecommunication and CRM Solutions experience with major Telephone companies like AT&T, Lucent Technologies, Bell Labs, Autonomy Technologies, NTT, Japan, TATA, India, Reliance, India, Alcatel-Lucent Technologies, Sigmaworx, & EzeByte Inc... I have several years of software development experience, Systems Engineering Experience, Product Marketing Experience and Product Management Experience on 5ESS Switch (PSTN, TDMA,CDMA, GSM, Soft switch, Operator Services), Avaya PBX (Difinity, S87 series, CMAPI 3-4 versions), Aspect PBX, Rockwell, Cisco and Telecom Technology ACD. All Call Center applications had interfaced with all of the above Telecommunication Switch and PBXs. Call Center applications are: Trunk Logger, Station Side Logger, Quality Assurance, Voice to Text Conversion, Advanced Search Engine, Credit Card auto recording and Call Centre Voice and Screen Recording, Playback, E-education, Evaluation, Custom reports and Emergency Notification Feature.

Membership: Member of US-India Business Council, Member of US Engineer’s Association

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