Regional Operations Manager

LUIS E. MARTINEZ

E-mail: l **********@*****.***

*** ********* **. • Jackson NJ, 08527 • C: 732-***-**** Accomplished Operations Manager with diverse experience in improving team performance through innovative management techniques, financial management, business development, short/long-term strategic planning and project management. Offers thoughtful, comprehensive and constructive feedback to staff members to promote productivity and company loyalty.

Work Experience:

Regional Administrator

Dental Health Associates, PA

April 2006 to Present

● Manage operations for 4 out of 8 locations (North Brunswick, Hamilton, Lumberton & Phillipsburg)

● Increase profitability and revenue in conjunction with the Senior Management Team

● Improve operational systems, processes and policies in support of Companies mission specifically, information flow and management, business process and organizational planning.

● Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.

● Minimized turnover of accounts and employees

● Implemented Collection Controls and Systems

● Regulates Efficiently Personnel Scheduling, Perform Management and Personnel Performance evaluations

● Coordinate Recruiting, interviewing and Hiring with Corporate Human Resources Department

● Oversee all functions, systems and operations performed within the organization Office Manager

Maureen O. Fraser DDS, LLC

January 2001 to April 2006

● Maintained Collection Controls and Systems

● Coordinates Staff Meetings and Agenda

● Perform Personnel Performance evaluations, Regulated Personnel Scheduling

● Coordinated Recruiting, Interviewing, Hiring and Termination in Consultation with the owner of the practice

● Generally oversee all systems and functions performed in the operation of the office Education:

Bachelor Science, General Business Administration Kean University, Union NJ

Executive Master of Business Administration, May 2017 Rutgers Business School, Newark NJ

Skills:

Business Organization, Employment Law, Supply Chain, Innovation, Negotiation and Web Analytics Language: Fluent in English and Spanish

Computer: Microsoft Office Suite, ComScore, Google and Adobe Analytics References:

Available upon request

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