Data Entry Customer Service

Darlene Matthews

**** *. ******** ***. *******, Illinois 60623

Phone 773-***-****

*****************@*****.***

Objective

To obtain a challenging position with a company, that will utilize attained skills and promote growth and advancement.

Profile

A reliable, punctual person with a strong work ethic, can work independently and team player.

Maintains a positive and professional attitude with co-workers and the public.

Motivated to learn new skills on the job and able to multi-task.

Education

Center for Employment and Training – Medical Assistant Certificate 2005 - 2006

Pivot Point International – Licensed Cosmetologist in Illinois 1998

George W. Collins High School – Diploma General Studies 1983

Achievements

Excellent customer service abilities.

Completed training for front line employees.

HIPPA compliant, Phlebotomy, vital signs, EKG’s, Injections, Medical Terminology, Pharmacology, CPR certified and 900 hours clock hours completed.

Experience

Kelley Services

Administrative Specialist, Northbrook, IL (10/16-Present)

Assisting temporary assignments at Allstate insurance company in Disaster Claims and Life Claims Departments. Auditing company files, Data entry utilizing various data base programs

Lawndale Christian Health Center

Environment of Care Worker, Chicago, IL (02/12-07/16)

Displaying LCHC mission in facilities department through cleaning and keeping facilities safe and healthy according to Joint Commission guidelines

Enlace - 22nd Ward Alderman Ricardo Munoz

Office Assistant, Chicago, IL (06/10 – 01/12)

Assist constituents’ with city services, data entry, general filing and neighborhood canvassing.

Mississippi Department of Transportation

Administrative Assistant, Jackson, MS (03/09 – 09/09)

Process applications for owner and/or operators of vehicles applying for authorization to haul agricultural products or unprocessed forestry products at a gross weight through the state of MS. Cash handling, data entry, customer contact

L.C.C Philippians (prison) Ministry

Intake Worker, Chicago, IL (03/07 – 02/09)

Process correspondence to inmates seeking program re-entering society, data entry and general filing.

Spherion

Customer Service Associate, Lincolnshire, IL (09/07 – 12/07)

Utilize Windows XP, Lotus notes software, data entry and telephone system with problem solutions.

Assists customers with a wide variety of benefit questions and features and create updates in database.

CNC Receivables LTD

Receptionist / Clerk, Chicago, IL (12/03 – 04/05)

Seasonal employment with accounting company.

General filing, data entry and scheduling other office duties.

Wide Open West Internet and Cable

Dispatch Operator, Naperville, IL (02/03 – 09/03)

Data entry utilizing Windows, CSG and ACSR,

Answered calls in call center environment.

Routed technicians, escalations for WOW customers and technicians.

Homemakers

Switchboard Operator / Cashier-CSR, Schaumburg, IL (10/01 – 07/02)

Operated switchboard, assisted customers with credit applications.

Data entry and completing sales on database.

Hair Design by Darlene

Licensed Cosmetologist, Chicago, IL (07/98 to present)

Self employed designing hairstyles/design on wheels. Making house calls for the sick and shut-in, and creating various designs from my home.

Renting space providing cosmetology services in various hair salons in the community.

References

Professional and personal references available by request.

Contact this candidate