Customer Service Sales Associate

Tanzania Austin

Sales Associate - Winn-Dixie Supermarket

Miami, FL 33147

********.******@*****.*** - 786-***-****

Highly motivate Customer Service professional. Able to handle a high volume of customer service in a fast-paced environment, with minimum supervision. Strong verbal, written and listening skills. Comfortable interacting with all levels of the organization and public. Able to negotiate and problem solve quickly, accurately, and efficiently. Adept at muiltasking. Committed to quality and excellence. Authorized to work in the US for any employer

WORK EXPERIENCE

Sales Associate

Winn-Dixie Supermarket - Hallandale Beach, FL - May 2008 to Present

• Responsible for processing cash and card payments.

• Responsible for security within the store observe for shoplifters and fraudulent credit cards

• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

• Answering queries from customers.

• Be involved in stock control and management

• Plan and direct staffing, training and performance evaluations to develop and control sales and service programs

• Report discrepancies and problems to the supervisor Security Officer

AIRBORNE SECURITY - North Miami, FL - January 2017 to May 2017 EVENTS,PATROL PARKING GARAGE CONTRUCTION SITES .

Security Guard

Pro-Secur - Doral, FL - May 2016 to December 2016

USING PROXY POINT AND VIPER SYSTEM. ASSIST CUSTOMER AS NEEDED.PATROL APARTMENT COMPLEX IN ALL AREAS.

Security Guard

US SECURITY - Doral, FL - February 2016 to July 2016 PATROLLING APARTMENT COMPLEX IN ALL AREAS.RESPOND TO ALARMS AND CALLS OF DISTRESS.

Cashier

Check Cashing - Miami, FL - August 2006 to August 2006 0/08

• Receive and pay out money

• Process loan and check cashing transactions with use of phone, computer, reference material.

• Keep records of money and negotiable instruments involved in various transactions. Provide exceptional service to customers.

• Collect debt via phone.

• Report discrepancies and problems to the supervisor Customer Service Representative

ABC Distributions - Miami, FL - November 2004 to March 2006

• Provide customer service support for special orders

• Handle +50 daily inquiries from customers, manufactures, and distributors.

• Provided technical information, order status and product availability

• Take customer order and payments by phone

• Respond to customer discrepancies

Receptionist

H & R Block - Miami, FL - January 2001 to January 2006

• Communicate effectively with the clients.

• Handled clerical tasks such as: data entry, filing, payment records management, billing, balance sheets

• Switchboard operator

• Appointment setter

EDUCATION

High School Diploma

Miami Northwestern Senior High-Miami

August 1993 to June 1996

SKILLS

MS Office (Less than 1 year)

ADDITIONAL INFORMATION

SKILLS

• Proficient MS Office

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