Windows Application Packager

With * and half years of experience in IT Infrastructure and Desktop Optimization involving Application Re-Packaging in Microsoft Technologies like Windows Installer and Application Virtualization, SCCM Administration, Citrix Platform and Incident Handling for Production support.

Worked on Silent Deployment of various Applications using Microsoft Installer (MSI), App-V, WinBatch, VB Script, and Advanced PowerShell to automate the installations, and webservices API. Package and repackage MSI based applications using native Microsoft tools and Admin Studio.

Experienced in OS Migration in context of Software Management involving Assessment, Remediation, Packaging, Deployment and QA Testing.

Good knowledge and experience on MSI, MST (Transforms), MSM (Merge Modules), MSP (Patches) and MSI database tables, App- V and SCCM.

Experienced in virtualizing applications, OSD Scripting and DSC. Had used App-v Sequencer 4.5 and 4.6 SP1.

Interacted with the business team to gather requirements and specifications which are needed to repackage the application. Had technical meetings with application SME and Vendors to understand functionality of the application and ensure complete unattended installation.

Worked with SCCM 2007 to create collections, packages, advertisements and deployed software packages. Has automated software deployment in SCCM 2007 using VB Script thereby reducing human time and error.

4 years of valuated SCCM 2012 right from Beta stage to Release version. Has deployed more than 250 applications in CM 2012 and tested from Software Center.

Four years of understanding of SQL Server, SQL programming and Configuration Manager Data Structures

Conducted peer review and pre-quality control on packages created by team members and final quality checks before releasing to testing. Interface with end-users and application testers to troubleshoot and debug application configuration and deployment issues.

Created 3rd party update packages through SCUP and remediate failed deployments.

Troubleshoot and solve SCCM specific technical issues, engaging in root cause analysis

Create ad-hoc SCCM reporting of deployment success/failure, software presence, etc

Good Knowledge in Windows Registry, File System, Services, Devices, Security, Windows 2000 Active directory services, ODBC. Good understanding of desktop (Windows) technologies.

Good Working knowledge with Microsoft Outlook2007\2010, Office Communicator 2007\2010, Lotus Notes 8.5. Experience in working with Remote machines and Virtual machines. Has used SCVMM for rebuilding VM machines.

Works well both independently and as part of a team. Can handle tasks efficiently under pressure and conflicting priorities.

TECHNICAL SKILL:

Environment

Win XP,Win 7 (x86\x64), Win 10, 10.1Win Server 2003\ 2008

Assessment

ACT, App DNA, Flexera Assessment Tool

Packaging

Admin Studio, App-V (4.5\4.6), Wise Studio

Scripting

Scripting with WMI, WinBatch, VBScript, PowerShell, Batch Files.

Debugging

Process Mon, Install Rite, ORCA, Beyond Compare

Software Distribution

SCCM 2007, SCCM 2012

Citrix

Presentation Server 4.5, Citrix XenApp 4.5, XenApp 6.5

Virtual Computing

SCVMM 2012, VMware Workstation

Database

SQL

PROFESSIONAL EXPERIENCE:

SCCM SYSTEM ENGINEER October 2015 – June 2017

Hub International, Chicago, IL

Installing and configuring SCCM clients.

Managing installation of Applications and Critical updates for production.

Preparing Software Applications for massive Rollout. Planning deployments and large installations.

Asset Management and Hardwar Testing OS Image creation.

SQL Server, SQL programming and Configuration Manager Data Structures.

Logging of calls.

Follow up on support and 3rd party calls.

Package as many non-base image packages as possible into a format that will support Microsoft’s .AppV technology.

Any application that isn’t considered part of the base image should be analyzed and tested for application capability with .AppV.

Tools such as AppDNA can be leveraged to help identify problems or incompatibilities.

Convert Windows Installer to .MSI using InstallShield and QA Testing sequenced software.

Work closely with the Product, QA, and Development teams during all phases of the software package lifecycle.

Environment: Win7 64 Bit, Win Server 2008, Citrix XenApp 6.5

Tools: ACT, App DNA, VB Scripting, Admin Studio 11, Process Mon, Install Rite, ORCA, Beyond Compare, SCCM 2012, App-v 5.0, SQL Server

SYSTEM ENGINEER Jan 2014 – Sep 2015

OfficeMax, Bloomingdale/Naperville, Illinois

Responsibilities:

App-v 5.0 Evaluation, Client Deployment.

Creating MSI using Install Shield, Admin Studio, and Orca.

Reviewed the existing library of software that has been packaged for automated deployment.

Packaging by creating Script or Native Installers

Work with cross-functional teams to define technical requirements and resolve technical issues. Created lot of Custom Actions to customize applications based on the environment.

Creating the packages in SCCM Deployment Tool (SCCM 2012) Developing the packages for Citrix environment (XenApp 6.5).

Create and maintain systems documentation for testing and validation.

Incident handling for production issues. Introducing standard process / best practices.

Performed SCCM Client Remediation.

Managed distribution of packages, metering rules in SCCM 2012.

Handled application deployment from SCCM 2012 to win 7 machines and SQL server.

Production Deployment of Software packages.

Create Custom Task Sequences for Role based Deployment.

Creating Collections and maintenance of collections.

Retiring Applications in SCCM 2012.

ImageX backups for machines.

Environment: Win7 64 Bit, Win Server 2008, Citrix XenApp 6.5

Tools: ACT, App DNA, VB Scripting, Admin Studio 11, Process Mon, Install Rite, ORCA, Beyond Compare, SCCM 2012, App-v 5.0, SQL Server

Application Packager Jan 2013-Dec 2013

IBM, Dubuque, IOWA

Responsibilities:

Involved in designing standards and rules (specifications) for our clients application packaging needs.

Reviewed the existing library of software that has been packaged for automated deployment. Reviewed Business Requirement Documents and the Technical Specification

Assessment for compatibility with Win 7 64 bit. Packaging by creating Script or Native Installers and remediating legacy applications for Windows 7.

Work with cross-functional teams to define technical requirements and resolve technical issues. Created lot of Custom Actions to customize applications based on the environment.

Create and maintain systems documentation for testing and validation.

Incident handling for production issues. Introducing standard process / best practices.

Environment: Win7 64 Bit, Win Server 2008, Citrix XenApp 6.5

Tools: ACT, App DNA, VB Scripting, Admin Studio 10.5, Process Mon, Install Rite, ORCA, Beyond Compare.

Application Packager April 2012 - Nov 2012

Office Depot, Addison, IL

Responsibilities:

1.Provide enhancements to various applications in TARGET Stores which fall under various Business Process Areas like Finance, HR, Credit, Supply and Distribution. Customize Applications based on client’s requirement and bundle it into a silent native program. Deploy applications in SCCM 2007 \Presentation Server Console based on the targeted environment (Win XP\Sever 2003, Citrix 4.5)

2.Client Coordination for requirement gathering.

3.Technical Review for Packaging Requests.

4.Repackaging by creating MSI Installers using Wise Studio or Install shield.

5.Win batch scripting for silent deployment.

6.Creating the packages in SCCM Deployment Tool (SCCM 2007) or Presentation Server Console 4.5.

7.Incident handling for production issues and Introducing standard process / best practices.

8.Virtual machines rebuild in SCVMM.

9.Developing the packages for Citrix environment and Windows Servers.

10.Creating the build packages for user environment.

11.Automated SCCM 2007 Deployment Process to reduce human error and time using vbscript. Was responsible for automation of repeated tasks like folder and file management.

12.Task Sequence creation for various builds.

13.Software deployment failure troubleshooting.

Environment: WinXP, Win Server 2003, Citrix XenApp 4.5

Tools: WinBatch Scripting, Wise, Admin Studio, RegMon, FileMon, ORCA, Beyond Compare, SCCM 2007, Presentation Server 4.5

Education & Training

B,S,, Computer Information System, Web Development, Addison DeVry University, Sept 2016

A,S,, Associate in Science, College of DuPage 2013

VISA Status: US Citizen

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