Project Manager Network Engineer
Resume:
Syed M. Rahman 516-***-****
*** ******** ******, ********, ** 11590 **********@*****.***
SKILLS SUMMARY:
Advanced degree acquisitions; Academic background comprises of mathematics and computer science; experienced in various projects design, implementation and management; experienced in teaching as a faculty member at the post-secondary level.
EMPLOYMENT:
Sr. Network Engineer October 2015 – Present
Barnes & Noble, Inc. 1400 Old country Rd, Westbury NY 11590
Design, implement and manage data and Voice network
Procure hardware and software from vendors
Configure and troubleshoot cisco Meraki AP and MX in the cloud
Configure and troubleshoot site to site VPN in Cisco ASA and checkpoint firewall
Troubleshoot network problem and VPN connectivity
Configure Juniper, Arista, Cisco and Nexus switches
Configure day to day F5 load balancer LTM, ASM
Create and (or) troubleshoot VLAN, EIGRP, MPLS, HSRP and BGP
Configure and manage infoblox, solarwind
Troubleshoot and solve Jira and service now ticket in daily basis
Work with hardware, software and technologies
oSwitch: Juniper EX4200, Arista 7050, Cisco 3650, 4506 E, 6509,
oNexus: 7k, 5k, 2k
oWireless: Meraki MR16, 32, MX
oFirewall: Cisco 5505,5510,5520,5585, Checkpoint
oTools: infoblox, solarwind, splunk,Extrahop, Jira, service now
oProtocols: STP, BGP, EIGRP, MPLS, HSRP, VPC, port- channel and Frame Relay
Sr. Network Engineer March 2015 – August 2015
Net@work, 575 8th Ave, NYC, NY 10018
Designed, implemented and managed data and voice network
Configured router, switch, firewall and load balancer
Configured cisco wireless controller and access point
Configured site to site, anyconnect and ipsec vpn
Configured Juniper firewall, switch and wireless controller
Configured load balancer
Configured VLAN, OSPF and BGP
Troubleshoot network problem and VPN connectivity
Troubleshoot wireless connectivity
Work with hardware, software and technologies
oSwitch: Juniper EX3200, Cisco 3650, Adtran, HP procurve, Dell2k, 3k
oWireless controller: Cisco 2504, Juniper SRX240, Cisco 3650
oFirewall: Cisco ASA 55xx, Juniper SRX240, Sonicwall, Sophos
oTools: Wireshark, solarwind
oLoad balancer: ECESSA, F5, Sonicwall and ASA
Sr. IT Project Manager April 2014 – March 2015
Time Warner Corporation, 1700 Broadway, NYC, NY 10019
Designed, implemented and managed data center project for private cloud
Developed process and support documentation shared in SharePoint
Tracked, manage and follow up project procedures and progress with various groups
Updated PMO for project progress daily and weekly basis with risk analysis
Arranged weekly progress meeting with shareholder, PM, ops team and engineers
Tracked Project time line including issue logs and jeopardy
Implemented virtualization architectural design and support
Organized test procedures for Migration tools, vSphere replication and PlateSpin
Tracked and follow up VMware infrastructure build like VCAC and CMP
Organized sync up and knowledge sharing session among technological team members
Work with hardware, software and technologies-
oHP 12504, 5900, tipping point
oHP c7000 ( BL460 blade)
oCisco router: 9010
oF5 Load balancer (viprion 2400)
oPalo Alto firewall, Riverbed WAN optimizer
oHitachi & NatApp storage and NetBackup
oVMWare vSphere 5.5, VCAC, CMP, SRM
oInfoblox ( IP and DNS management)
oProtocol: HSRP, DHCP, OSPF, IRF
oMicrosoft office, Project, sharepoint
Sr. Network implementation engineer July 2012 – March 2014
Microsoft Corporation, 5600 148th Avenue Northeast, Redmond, WA 98052
Implemented corporate global ‘Managed Lab Services: Networking’ projects
Designed and managed support documentation and policies
Provided Tier 3 implementation and support assistance for data and voice network
Selected switches, routers, load balancer, IP space & security devices according to the user requirement
Prepared VLAN deployment, TOR deployment, PRI connection process documentation
Overseen configuration of the L2/L3 switches, routers, Load balancers and security devices
Provided support to various network and server team to finish the project within SLA
Managed day-to-day operation including problem determination & resolution, performance & tuning, resource utilization, and time management under SLA
Arranged weekly and monthly progress report meeting
Worked with hardware, software and technologies-
oSwitches and Routers Cisco l 2 / l 3: 2350, 3550, 3560, 3750, 4500, 6509, 9K,7k, 2810,3825, Nexus 3000, 5000 & 7000 series, Arista 7000 series
oCisco router: 9000 and 7200 series, 3745, 2810, 3825.
oNLB/HLB: F5 network load balancer
oFirewall: Cisco ASA5510,5520,5540
oProtocol: HSRP, DHCP, OSPF, VRF, MPLS, STP
oSoftware & Tools: Microsoft office, Project, sharepoint, nmtools, men&mice, netdesgin, iAdmin, msasset, UTS, HPNA, HPNNMi & Visio, wireshark
Network Engineer January 2012 – June 2012
Urban Digital Solutions. 2821 Beach Avenue, Bellmore, NY 11710
Designed, installed and manage Local area network
Configured and troubleshoot ADSL MODEMS
Configured, managed and troubleshoot Cisco routers, switches and security devices
Provided daily support for issue resolution and performance improvement
Designed and implemented Port security for Cisco switches
Upgraded firmware, backup and restore configurations
Monitored network performance with whatsUPGold and Cisco works
Analyzed network hardware and software including monitoring systems
Prepared network layout documentation with Visio and MS word.
Worked with hardware, software and technologies-
oCisco switches l 2 / l 3: 2960, 3550, 3560, 3750, 4506, 6509, Nexus 3000
oCisco router: 7200 series, 2810, 3825.
oFirewall: Cisco ASA 5505, 5510,5520
oProtocol: HSRP, DHCP, OSPF, VRF, MPLS, STP
oTools: whatsUPGold,Cisco works, Visio, wireshark
Network Project Manager November 2006 – January 2012
Jaina Systems Network, Inc., 235 Hillside Avenue, Williston Park NY 11590
Designed, implemented and managed data & voice project
Designed floor layout and implemented in data center
Supervised NOC team for outage recovery and critical troubleshooting
Installed and configured Cisco switches, routers and security devices
Designed and managed projects for VoIP phone, calling card and prepaid termination
Configured and managed IVR integration and call routing
Managed IP subnet, DID and Toll free numbers
Analyzed call detail record for profit/loss, issue resolution and quality improvement
Designed DLR for TDM connection and established cross connection
Ordered and maintained T1, E1, DS3, STM-1, OC48 and OC192
Provide Tier2 support data and voice network
Arranged weekly team meeting for project progress report and issue resolutions
Worked with hardware, software and technologies-
oCisco switches l 2 / l 3: 1950,2950, 3550, 3560
oCisco router: 7200 series, 3745, 5350, 5400
oQuintum: Call Relay, CMS, Call Routing servers
oFirewall: Cisco 5505, Sonic Wall
oProtocol: DHCP, OSPF, STP
oTools: Visio, wireshark, xrainbow, cardsaver
Project Manager May 2004- November 2006
TelelinkNY, Inc., Jackson Heights, NY 11372
Designed and managed voip projects
Prepared project estimation, risk management, and profit/loss estimation
Provided guidance to procure hardware, software and others
Configured IVR integration with CMS and billing server
Configured Cisco switches and routers
Configured and maintained Quintum Call Relay, CMS, AXT800 and AXT2400
Ordered T1’s with DID,TFN and bandwidth for calling cards
Prepared patch cables for straight and cross connections
Configured and maintained billing servers for prepaid calling cards
Supervised and troubleshoot data and voice network
Worked with hardware, software and technologies-
oCisco switches: 2950, 3550
oCisco router: 1841, 5350, 5400
oQuintum: Call Relay, CMS, AXT800 and AXT2400 and Call Routing servers
oProtocol: DHCP, OSPF, STP
Project Manager December 2002- May 2004
Talentie Services, Inc., 421 7th Avenue, NY 10001
Designed calling cards and IP Telephony projects
Configured and maintained Cisco 5350 and Cisco 5400 for VoIP network
Configured Cisco router 1841, Cisco switch express500
Configured IVR integration with Cisco5400 with AAA billing server.
Configured and troubleshoot ADSL & SDSL in overseas - Kuwait and Dubai
Configured and maintained Quintum Call Relay, CMS, AXT800 and AXT2400
Ordered T1’s with DID and TFN for calling cards
Configured and maintained billing servers for prepaid calling cards
Instructor October 2003 – December 2005
Interboro Institute, 450 56th street, NY 10019
Taught Visual Basic programming
Taught college mathematics
Taught Remedial mathematics
Taught Local Area Network and Wide Area Network
Taught Windows 2000 Server and 2000 Professional
Taught web design with HTML
Participated syllabus development program
Instructor October 2001 – January 2012
ASA Institute, 81 Willoughby Street, Brooklyn, NY 11201
Teach Introduction to Computer Technology
Taught Keyboarding and Medical Billing
Taught remedial math and college math
Taught Microsoft Word, Excel, and PowerPoint
Taught Network+ and security
Participated syllabus development program
Computer Technician and Programmer December 1999 – June 2000
Brooklyn College, Career Service Dept., 2900 Bedford Ave, Brooklyn, NY 11201
Installed computer hardware and software
Installed printers and faxes
Installed and maintained switches for LAN
Provided technical support for Brooklyn college career service
Developed and maintained website for the Career Service Department
EDUCATION
Masters of Arts in Computer Science (M.A.) Jan 1999 – May 2001
Brooklyn College, CUNY, NY
Completed research project for VoIP telephony system
Masters of Science in Mathematics (M.Sc) Jan 1991 – May 1992
Rajshahi University, Rajshahi, Bangladesh
Bachelor of Science in Mathematics (B.Sc) Jan 1988 – May 1991
Rajshahi University, Rajshahi, Bangladesh
EXPERTISE AND USED SKILLS
Hardware:
Router: Cisco 1841, 2810, 3745, 3825,3845,5350,5400, 7k and 9k
Switch: Cisco 500 Express, Cisco 2960, 2350,3550,3560, 3750, 4k,6k, nexus 3k, 5k and 7k,
Voice Gateway: Cisco3745,3825,5400,5350 Quintum CMS, Call Relay, AXT2400/800, Call routing server
Firewall: Cisco ASA, Sonicwall firewall, Windows firewall, Symantec firewall,
IP phones: Welltech, Linksys, Grandstream, VoIP, Cisco, Nortel
Other devices: Lucent DMX, WTI remote reboot device; KVM switch, RJ45/RJ11/fiber optic cable tester Fluke
Software:
Operating software: Windows 2000; XP, Windows Vista, Windows 7, Server 2000; Server 2003; Server 2008, server 2012, IOS, JunOS, AoS
Application software: Microsoft Office Suite (2003, 2007, 2010, 2013), QuickBooks, Visio, Photoshop, Animation Factory
Billing software: Voicesaver; Xrainbow, VoIpswitch, and Voice Master
Utility software: Radmin, Logmein, Teamviewer, WINrar, VNC, Winamp, VLC, and Antivirus software, whatsup gold, cisco works
Technology:
Protocols: SIP, H323, UDP, TCP/IP, EIGRP, OSPF, STP, HSRP, VFR, MPLS
Telecom related: AAA & Radius billing, SIP proxy, RAD view, prepaid billing, LCR, Routing, traffic reporting, ASR & PDD analysis, profit/loss analysis, DID & TFN, Codec:G711, G723, G729,
Installation: Windows servers, Active directory, Exchange, Outlook, Linux servers, switches, routers, gateways, workstations, projectors, network printers, network faxes, IP PBX, IP cameras, and video conferencing devices
Network connections: LAN, WAN, VLAN, Patch cable (straight and cross), fiber optic cable (SC-SC, SC-LC,LC-LC), DS3 cable with BNC connector, T1, E1, DS3, OC3, OC48, OC192
Vendor management:
DID /TFN vendor:
oVendor selection and order process for DID/TFN
oHandling trouble ticket
Wholesale voice vendor:
oFind cheapest vendor with quality of voice connection
oOpen testing sessions with vendors
oAnalyze voice connection for codec and protocol
Customer management:
Calling card agents: obtaining requirement from agent and design accordingly
Wholesale prepaid voice customers: Creating customer accounts and supervising support team for tech support and troubleshooting
DID/TFN customers: Assign and test DID/TFN
Certification:
CCNA
CCNA Voice
Contact this candidate