Manager Management

SONAL GUPTA

San Jose 913-***-**** ***********@*****.***

Objective: Seeking a challenging position in project management domain utilizing my skills in project requirement assessment, data analysis, and engineering management.

EDUCATION

International Technological University San Jose, United States, Aug 2016-Present Currently Pursuing Masters in Engineering Management

• Courses: Software QA and Testing Business Process Management Fundamental of Business analysis Product management Project Risk Management Principles of Engineering Management Engineering Practicum Organizational Behavior.

Northumbria University Newcastle, United Kingdom, Aug 2009-Feb 2012 Masters in Global Business Management

• Courses: Financial Management Marketing Management Portfolio Management Global Organizational Behavior SKILLS

• Expertise: Business requirement gathering, Salesforce, documenting functional specifications, Creating Use cases, Identifying Business metrics / KPIs, Agile Methodologies, Scrum Master

• Product Management Tools: Salesforce, VersionOne, Trello, Stories on Boards.

• Business Analysis/Reporting Tool: Microsoft Excel, Tableau, Data analysis using R(Beginner)

• Database Platforms: MySQL

WORK EXPERIENCE

Cleo Communication LLC. Rockford, IL

Product Management Intern May 2017 – Present

• Hands on experience working with Salesforce to extract and format Salesforce data, creating reports and dashboards for management for better and informed decision making

• Hands on experience with project management tool ‘VersionOne’ to help track project progress, delays, enhancements, bug fix tracking and deadlines

• Hands on experience working with Trello and Stories on Board.

• Responsible for Requirement Gathering, Pain Points estimation, Win Loss Analysis, SWOT analysis and Department budgeting for various departments.

• Updated and customized entire Cleo’s wiki database. Migrated to SharePoint to bring up to date with the latest information.

• Brainstorming idea/suggestions to improve various company processes across various departments

• Liaise between Management, Product Management, Project Management, Delivery Service, Engineering, Support, IT and Operations teams for better coordination and efficiency.

• Managing and shadowing daily Scrum Meetings with various agile engineering productivity teams along with Program Manager.

Novire Technologies Pvt. Ltd. Mumbai, India

Manager - Strategy and Operations July 2012 – Jan 2016

• Handling various activities of the project like requirement gathering, analyzing and documenting functional and business requirements.

• Recommend solutions to specific business problems and improvements/changes to business processes.

• Interact with managers across different teams to understand their processes, suggest and implement changes to improve the overall performance of the team.

• Identifying business metrics / KPI's

PROJECTS:

• Worked as Project Manager and Quality Engineer for Lost and Found App. The app is free and 1st iteration is released for Quality assurance and verification.

• Worked as a Product Risk Manager in “Easy Access One Click” application designed for hassle free monetary transaction by integrating all the shopping cards, credit/debit cards in one application. Responsible for identifying requirements, develop project charter and use case document.

• Worked as Product Manager in the project “Fast Track”, a GPS and RFID enabled device installed in a vehicle to ease supply chain Management by tracking the vehicle’s location, monitoring the traffic and mapping the route using Geo Fencing.

• Worked as a Product Manager in the project “Augmented Reality in fashion” which uses AI to detect size and person’s preference and give recommendations accordingly. Responsible for identifying requirements, use cases with activity diagram and scenario analysis.

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