Customer Service Administrative Assistant
Resume:
Yaw Owusu Osei
*** *** ****** ***** #3-651-***-****
Moorhead,MN 56560 *********@*****.***
EDUCATION
Bachelor of Science in Accounting
Minnesota State University Moorhead (MSUM), Moorhead, MN May 2017
GPA 3.31
Dean’s List 2 semesters
Associate of Science Degree in Accounting 2013-2015
North Hennepin Community College, Brooklyn Park, MN
GPA 3.70
Honor: Phi Theta Kappa
EXPERIENCE
Stocker / Cap 2 Associate, Walmart, Dilworth, MN August 2015- Present
Stocker, Walmart, Brooklyn Park, MN October 2012-August 2015
Stock, clean, reorganize, and face inventory for 104,000 square feet retail store unloading five to six pallets in a five-hour period including dusting and removing expired items
Unload daily semi-truck trailer delivery of up to 3000 items sorting each inventory category for distribution and disposal to individual departments, accomplishing a completed unload with a group of associates in 3 hours
Provide sales floor support while completing stocker tasks and duties helping direct, communicate, or assist approximately twenty customers per hour improving their shopper experience
Tax Preparer, Volunteer Income Tax Assistance (VITA), Moorhead February 2016- March 2016
Assisted senior and new Americans populations with tax preparation typically helping five to six clients within a three-hour period.
Volunteer, Community Emergency Assistance Program (CEAP), Brooklyn Park, MN August 2013- November 2013
Stocked donated clothing items for low income people to access basic necessities.
Administrative Assistant, Ejisu Government Hospital, Ghana September 2011- July 2012
Created letters and memos directing suppliers to stock, deliver or provide inventory for hospital needs
Dedicated support which included recording patient intake information, and collecting all patient data for insurance purposes then integrating all information into master patient medical records
Intern, Juaben Rural Bank Limited, Kwaso June 2010- August 2010
Provided dedicated customer service to approximately twenty clients per day cashing, making deposits, processing financial transactions, and monitoring accounts
Received up to $2000 in transactions per day verifying deposits, amounts, routing numbers and accuracy of information for a bank in a community of seven hundred people.
Computer Expertise
Knowledge of Microsoft Office and Microsoft Dynamics
Languages
Fluent in the Akan Language and in English
References for Yaw Owusu Osei
Samuel Tuffuor
Co-Manager Walmart
Brooklyn Center, Minnesota
Phone: 913-***-****
Lawrence Ngong
Co-worker
Brent Herman
Vice President- Chief Credit Officer
Kinetic Leasing
Phone: 701-***-****
Contact this candidate