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Customer Service Administrative Assistant

Location:
Moorhead, MN
Posted:
July 31, 2017

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Resume:

Yaw Owusu Osei

*** *** ****** ***** #3-651-***-****

Moorhead,MN 56560 ac1k47@r.postjobfree.com

EDUCATION

Bachelor of Science in Accounting

Minnesota State University Moorhead (MSUM), Moorhead, MN May 2017

GPA 3.31

Dean’s List 2 semesters

Associate of Science Degree in Accounting 2013-2015

North Hennepin Community College, Brooklyn Park, MN

GPA 3.70

Honor: Phi Theta Kappa

EXPERIENCE

Stocker / Cap 2 Associate, Walmart, Dilworth, MN August 2015- Present

Stocker, Walmart, Brooklyn Park, MN October 2012-August 2015

Stock, clean, reorganize, and face inventory for 104,000 square feet retail store unloading five to six pallets in a five-hour period including dusting and removing expired items

Unload daily semi-truck trailer delivery of up to 3000 items sorting each inventory category for distribution and disposal to individual departments, accomplishing a completed unload with a group of associates in 3 hours

Provide sales floor support while completing stocker tasks and duties helping direct, communicate, or assist approximately twenty customers per hour improving their shopper experience

Tax Preparer, Volunteer Income Tax Assistance (VITA), Moorhead February 2016- March 2016

Assisted senior and new Americans populations with tax preparation typically helping five to six clients within a three-hour period.

Volunteer, Community Emergency Assistance Program (CEAP), Brooklyn Park, MN August 2013- November 2013

Stocked donated clothing items for low income people to access basic necessities.

Administrative Assistant, Ejisu Government Hospital, Ghana September 2011- July 2012

Created letters and memos directing suppliers to stock, deliver or provide inventory for hospital needs

Dedicated support which included recording patient intake information, and collecting all patient data for insurance purposes then integrating all information into master patient medical records

Intern, Juaben Rural Bank Limited, Kwaso June 2010- August 2010

Provided dedicated customer service to approximately twenty clients per day cashing, making deposits, processing financial transactions, and monitoring accounts

Received up to $2000 in transactions per day verifying deposits, amounts, routing numbers and accuracy of information for a bank in a community of seven hundred people.

Computer Expertise

Knowledge of Microsoft Office and Microsoft Dynamics

Languages

Fluent in the Akan Language and in English

References for Yaw Owusu Osei

Samuel Tuffuor

Co-Manager Walmart

Brooklyn Center, Minnesota

Phone: 913-***-****

Lawrence Ngong

Co-worker

651-***-****

Brent Herman

Vice President- Chief Credit Officer

Kinetic Leasing

Phone: 701-***-****



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