Customer Service Representative
Resume:
Charmaine Joy F. Laurio
Minalin, Pampanga, Philippines 2019
Cell#: +639**-***-****
*********@*****.***
PERSONAL
Date of Birth: September 28, 1987
Place of Birth: Olongapo City
Citizenship: Filipino
Civil Status: Married
EMPLOYMENT
Teletech Pampanga
June 2016 – April 2017
Customer Service Representative
Voice (Call center agent)
Good Communication skills
Handling customer complaints and inquiries
Top Performer – Month of January and February 2017
JMP Twin Eagle Security Agency, Inc.
May 2013 – February 2016
Receptionist/HR.Admin. Officer
Provide service to customers via telephone and emil
Recruitment
Hiring Process
Telephone operator
Payroll Master
Monthly reports
Beneton Manpower Services
November 2007 – January 2009
Service Specialists
Cashier
Inventory
Encoding
Responsible for administration and reconciliation of petty cash fund
EDUCATION
Saint Nicholas College
Business Administration
April 2008
ISUZU (INTECO) Pampanga
On the job training – OFFICE STAFF
March 2008
Focus on encoding and customer relation
SKILLS
Language - Fluent in English, Filipino and Kapampangan
Computer Skills - Microsoft Office, several popular accounting packages
I hereby certify that the above information are true and correct with the best of my knowledge and information.
Charmaine Joy F. Laurio
Applicant
Contact this candidate