Customer Service Inventory Control

BESHOY MELEKA

***** ********* ******, *** *******, CA 91335

Home: 818-***-**** - Cell: 818-***-**** - ************@*****.*** PROFESSIONAL SUMMARY

Will-qualified professional with more than 7 years in experience in Food and beverage cost control, inventory control, customer service, and 4 years experience in limousine deriver. Reputation for excellence, integrity, and work under pressure. SKILLS

Perfect attendance record

Effective communication skills

Class-C driver

Safe driver training

Customer Service

Effective Time Management

Team Player

POS systems expert

Cash Flow

Balance Sheet

Microsoft Office

Strong Communication Skills

Credit card processing

Creative problem solver

Quick learner

WORK HISTORY

05/2014 to Current Driver

Lyft Driver Hub – Los Angeles, California, United States Attended and participated in all driver safety meetings. 07/2015 to 08/2016 Limousine Driver

A & M LIMO LLC – 9336 CREEMORE DR TUJUNGA, CA 91042 A & M Limousine Service.

Uber Black & Uber SUV & Uber Plus.

Prime time (Go Sedan) Town Car Service.

06/2012 to 05/2014 Cashier

2000 C STORE – 825 N Central Ave Glendale, CA 91203 Manning the cash register and handling cash transactions with customers. Scanning goods and collect payments.

Issuing receipts, refunds, change or tickets.

Store inventory.

POS System.

10/2007 to 04/2012 F&B Cost Controller

Le Pacha 1901 – Cairo Governorate, Egypt

Recording of food and beverage costs.

Adhering to all cost control procedures.

Updating costings.

F&B revenue and cost audits.

Reviews purchasing procedures for all F&B items.

Ensures compliance with documentation/ authorization processes. Processes Food & Liquor accruals.

Monitor inventories of Food & Beverage to increase inventory turnover. Participates in month end reporting procedures in relation to F&B stock. 05/2005 to 10/2007 Inventory Control Assistant Manager Fort Arabesque – Red Sea Governorate, Egypt

Ensures adequate inventory of materials and products in accordance with inventory cycles and organizational philosophy.

Conducts daily inventory analysis to solve inventory problems. Develops and implements inventory control procedures. 07/2002 to 09/2003 Front Desk Representative

Regency Hotel – Alexandria Governorate, Egypt

Keep front desk tidy and presentable with all necessary material. Greet and welcome guests.

Answer questions and address complaints.

Answer all incoming calls and redirect them or keep messages. Receive letters, packages etc. and distribute them. Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails.

Monitor office supplies and place orders when necessary. Keep updated records and files.

Monitor office expenses and costs.

06/2000 to 09/2002 Inventory Controller Analyst

Presidential Nile Cruises – Cairo Governorate, Egypt Controls inventory of goods needed for forecasted sales and scheduled distribution. Monitors and updates master schedule to reflect inventory turnover, stocking decisions, forecasting, and administrative controls. Analyzes inventory levels, production speed, product demand, and shipment schedules to determine reorder levels to ensure product availability and minimize inventory costs.

Maintains and updates inventory system.

EDUCATION

2003 Bachelor of Science: Administrative Science, Foreign Trade Cairo Higher Institute. Cairo, Egypt - 5 54 Street, Moukattem Cairo Egypt World Education Services Enclosed Credential Evaluation And Authentication Report.

U.S Equivalency: Bachelors degree

Major: Administrative Science

U.S Semester Credit: 120.0

U.S Grades GPA 2.38

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