Manager Service Representative

MOSES A MOMOH

**** *. ****** ***

CHICAGO, IL. **626

773-***-****

**********@*****.***

OBJECTIVE

To secure a position as a guest service representative for a growing competitive hotel company looking to utilize my sales, retail and customer relations skills.

SUMMARY OF QUALIFICATION

•Banquet and Server

•Experienced Retail Manager

•Handled inventory and stock management

•Facilitated customer relations

•Processed Credit application

WORK EXPERIENCE

THE PENINSULA CHICAGO, IL. 2008-PRESENT

Banquet And Server

• Set banquet rooms and halls as per instructions of the event manager

• Prepare rooms in terms of adjusting lights and setting appropriate temperature

• Ensure that all decorations have been set in accordance to the instructions

• Make sure that tables are set with linen, dishware and flatware

• Fill glasses with water before guests arrive and refill them during the course of the event

• Greet guests in a cordial manner as they arrive

• Offer welcome drinks and ask guests if they need any additional items

• Set banquet table with dishes

• Carry food trays to the banquet table

• Ensure that food is replenished in a quick manner

• Deliver beverages as per guests’ instructions

• Anticipate guests’ needs continually and fulfill them appropriately

• Clear dishes and flatware once the event has ended

• Clean premises along with stripping table cloths and napkins

• Take down decorations as instructed

LOEHMANNS INC. NORTHBROOK, IL FEB2004-2008

Merchandising Department Manager/Stock Processor

•Manage the incoming receivable merchandise and stock.

•Process and designate a team of staff in calculating, marking and counting all inventories in the store.

•Operate cashier functions in order to receive customer’s purchases of sale items.

•Construct displays of new merchandise as they arrive.

CIRCUIT CITY INC. CHICAGO, IL FEB1998-JUNE2004

•Serviced the day to day operation of sales and customer relations.

•Provided expert installation knowledge on electronic home audio and video equipment’s. Handled the stock and inventory of the store’s merchandise.

KIDS KASTLE CHILD DEVELOPMENT CENTER CHICAGO, IL OCT1997-FEB1998

Teacher

•Taught children between the age of two to twelve years of age,

•Daily growth activities that included but not limited to play, verbal, written and physical assignments.

EDUCATION

CITY COLLEGES OF CHICAGO (WRIGHT & TRUMAN) GENERAL STUDIES

NORTHWESTEN INSTITUTE OF HEALTH TECHNOLOGY CHICAGO, IL.

CERTIFIED NURSES ASSISTANT.

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate