Customer Service Manager

Brittany Beauregard

** ***** **** ** ******: 318-***-****

Alexandria, Louisiana 71302 E-mail: ******************@*****.***

Career Objective

To obtain an accounting position where I will be able to contribute my skills, knowledge and experience to a company that will give me an opportunity to develop my career.

Educational Background

Bachelor of Science in Business, Louisiana State University of Alexandria, May 2017.

Major: Business Administration/Accounting

Work Experience

Utility Office of Alexandria, December 2015- May 2017

Business Department, Alexandria, Louisiana

• Cashier’s reconciliations

• Post payments to Computer Information System (CIS) software

• Provide customer service

• Reverse payments to accounts

• Update assigned spreadsheets

• Prepare bank deposits

• Reconciles and monitor records from cash receipts against bank statements to ensure accuracy

• File documents

• Sends faxes

• Assist departmental accountants, supervisor and manager with requested projects as needed

Dillard’s, May 2016-July 2016

Cashier, Alexandria, Louisiana

• Assist and wait on customers

• Restock the floor with new freight

• Count drawers at the end of shift

• Markdown freight

Popeye’s, May 2012- May 2016

Cashier, Alexandria, Louisiana

• Prepare food items

• Count drawers at the end of the shift

• Handle currency and credit transactions quickly and accurately

• Greet customers and provide excellent customer service

• Maintain high standards of customer service during high-volume, fast-paced operations

Skills

Computer Experience: Access, Excel, PowerPoint, and Word.

Communication Skills: Training, interpersonal, and verbal communication

Other: Multitask, organization, critical thinking, time management, and keyboarding

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