Systems Engineer
Resume:
Sterling Heights MI *****
*************@*****.***
DONALD SUDDUTH 586-***-****
OBJECTIVE
To use my Linux and Windows knowledge gained from employment and higher learning to build and maintain systems.
SKILLS & ABILITIES
Operating Systems:
GNU/Linux: Red Had Enterprise Linux, CentOS, Solaris, Ubuntu, SuSe.
UNIX: AIX, AS400, HP-UX
Windows: NT/200/2003/2008/2012
Mainframe: Jes2, Jes3.
Virtual Services: VMWare, vSphere, Virtualbox
Private Cloud: Xen /KVM
Languages: Java, C++, Visual Basic, COBOL, MySQL, BASH, HTML, CSS
EXPERIENCE
SEARS HOLDINGS CORP – SYSTEM ENGINEER – SEPTEMBER 2016 - PRESENT
Provide support to group including Cloud, Windows, AIX/HP, SUN/Linux, AS400, Emergent Technologies, and Mainframe support.
Perform administrative tasks including file system and process audits, account unlocks, server patching/updating, file restoration, system log monitoring for all Linux and Windows servers and virtual machines.
Control permissions and group policies within active directory and group policy.
Create and maintain documentation for task procedures, methods, and on-call procedures required to support business processes for all Linux and Windows servers.
Maintain SLA agreements on escalations and response times utilizing Service Now ticketing and email systems.
Provide backup and recovery via Netbackup, IBM Tivoli, Symantec BackupExec.
Coordinate installation and/or repair of computer system hardware to maintain efficient operations.
Provided administration over repository of developer and support groups, management, and on-call escalation information.
THIERRY CORPORATION – TECHNICAL SUPPORT MANAGER – OCTOBER 2013- JULY 2015
Repaired computer hardware.
Supported Windows server 2003/2008 and Windows 7/8 environments
Control permissions and group policies within active directory and group policy.
Perform administrative tasks including file system and process audits, account unlocks, server patching/updating, file restoration, system log monitoring for all Windows servers and PC’s.
ERP system management
Technical writing.
Performed incident and server down investigations and provided detailed root cause analysis incidents to assist in resolution.
TECHEMERGENCY – INTERN – NOVERMBER 2009 – MARCH 2010
Repaired and diagnosed various computer and laptop related problems.
Created and maintained the company website with CSS and HTML.
Diagnosed computer malfunctions.
Updated old software.
Fixed software problems due to viruses or root kits.
Replaced broken hardware.
EDUCATION
BAKER COLLEGE, CLINTON TWP, ASSOCIATES IN COMPUTER SCIENCE
Studied computer and database architecture including Linux and Windows operations systems and SQL databases. Learned programming languages such as Java, C++, and Visual Basic.
UNIVERSITY OF ARIZONA, TUCSON ARIZONA, CHEMISTRY
Studied chemistry at University of Arizona for two years, 2011-2013.
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