Software Developer Support

Lester Herrera

Software Developer

Hialeah, FL **015

**********@*****.*** - 786-***-****

Moved by the need of constant personal improvement and the love for technology, I constantly seek for challenges that push me to learn new skills and sharpen the ones I already have. Today I feel proud of being able to create software solutions capable of satisfying business needs, that are maintainable and well designed.

Authorized to work in the US for any employer

WORK EXPERIENCE

Software Developer

Freelancer - Miami, FL - November 2015 to Present

As a freelancer, I have collaborated with small teams at all levels of the application development process. Always providing a good quality design that complies with Object Oriented Design Principles. During my career, most of the experience I have gained is from working on the back-end of applications, using ASP.NET MVC, Entity Framework and Web API, but I can also work on the front-end using HTML5, CSS3, Javascript, JQuery and Bootstrap.

IT Support Specialist

University Health Care inc - Doral, FL - March 2016 to July 2017 As a support specialist, I gained experience troubleshooting and resolving issues at any of the 7 layers of the OSI Model. I supported and mastered all technologies and applications in the company. Being part of a team of 3 IT guys, I was the one that always got assigned to the most complex and urgent tickets. In a 12 month period, I closed more tickets than anyone in that department, outperforming the rest by 27% more tickets closed. People in the company got used to coming directly to me whenever they needed to resolv an issue. Application Support Specialist

Magaya Corp - Miami, FL - September 2015 to March 2016 Leading Miami-based Supply Chain & Logistics Software Company offering a wide range of services, tailored support and software education delivering cost reduction, risk reduction through the IT lifecycle & enhancing productivity

- Provided tier I and II tech support for customers running Magaya System.

- Create, follow-up, document and close support cases into the CRM System.

- Troubleshoot Magaya software looking for possible bugs. SKILLS

SQL (1 year), Asp.Net MVC (2 years), Java (Less than 1 year), Javascript (1 year), JQuery (1 year), Entity Framework (2 years), HTML and CSS (3 years), AngularJS2 (Less than 1 year), bootstrap (2 years), C# (3 years), GitHub Source Control (Less than 1 year), Unit Testing (Less than 1 year), Knockout JS (Less than 1 year)

LINKS

https://github.com/LH83/

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