Insurance Customer Service
Resume:
Mcshelia Lee
Apt B
Florence SC 29501
Dear Sir or Madame,
I was so excited to see the posting on Unit Secretary /Receptionist position. Your company has a reputation for great quality of care. I know that there aren’t many of your faculties in my area. I have only heard great things about the company itself. And feel this will be a great place for me to gain some more knowledge.
I’m recent graduate from Virginia College with a GPA 3.95. I’ am a very hard working, dependable, relievable, and a team player that can work under any conditions. I have other skills as well answer phones, faxing and coping documents, contacting and consulting doctors, scheduling inpatient and outpatients. Arranging transport and travel for patients, appointments and procedures. Labeling, assembling, and breaking down charts, unit inventory and stocking, documenting and stocking, documenting and processing discharges, admissions and transfers.
I will welcome the opportunity to discuss with you personally how I could put my skills and experience to work to help move your organization and my career forward. You can contact me in the afternoon as well as evening by phone or via email. I look forward to hearing from you soon and thank you in advance for consideration in this career opportunity.
Warm regards,
Mcshelia Lee
Mcshelia Lee
McShelia Lee, CBCS 1026 Pitty Drive, Florence SC, 29505
**************@*****.***
Objective:
Self-motivated and dedicated Certified Billing and Coding Specialist with proven experience in patient care, home health, and problem solving. Experienced at developing productive relationships with colleagues, customers, and staff at all levels. Seeking an entry level career opportunity in Medical Billing and Coding or Front Office Administration, to demonstrate professionalism, and a willingness to learn new concepts
Key Skills:
ICD-9 / CPT
HCPCS
Insurance Billing
Verifying Insurance
Organization of EOBs
Allscripts
Computer Proficient
Chart Filing
Medical Terminology
Anatomy and Physiology
Confidentiality - HIPAA
Multitasking
Customer Service
Answer Phones/Reception
Supervisory Experience
Education:
Certificate - Medical Billing and Coding, Virginia College, Florence SC Dec 2013
Certified Billing and Coding Specialist
President’s Academic Achievement Award- GPA 4.0
Dean’s List GPA 3.5-3.99
Perfect Attendance
Employment Experience:
Unit Secretary
McLeod Hospital-Stroke Unit Mar 2015- present
Schedule patient appointments
Answer phone and transfer calls to requested areas
Perform patient consultations
Patient Care Tech Apr 2014- Mar 2015
Fresenius Dialysis- Florence, SC
Cannulate patients
Check patient weight to balance treatment
Monitor their vitals during dialysis treatment
Rinse patients on and off
Medical Billing and Coding Oct 2013 – Dec 2013
Hope Health- Florence, SC (externship)
Verified insurance benefits and demonstrated knowledge of claims process
Notated and updated patients’ accounts once insurance was verified
Investigated claims rejections
Sent EOBs to various insurance companies
Reconciled and completed deposit slips from received check payments
Entered patients’ insurance information into Allscripts and Allscripts clinical module
Verified patients’ demographic to ensure it matched the healthcare payer’s database
CNA
Heritage Home of Florence- Florence, SC Oct 2009-Jan 2011
Comfort Keepers- Florence, SC Nov 2007-Sept 2008
Assisting individuals with maintaining their independence
Providing support in social, recreational, and vocational activities
Accompanying individual to and from medical appointments and activities
Administering medication
Taking patient’s blood pressure
Contact this candidate