Customer Service Front Desk
Resume:
PAMELA HORNBAKER
Dover, DE **901
************@*****.***
Office Assistant, Mail/Shipping Clerk, Customer Service/Cashier PROVIDING TOP CUSTOMER SERVICE AND CLERICAL SKILLS PROFESSIONAL EXPERIENCE
Cashier - May 2013-August 2016
Food Lion – Selbyville, DE
Cashier, customer service
Certified Test Administrator – November 2004-December 2010 Pearson VUE – Pearson Professional Center – Baltimore, MD Responsible for operations of a high security, computerized testing center for professional licensing. Giving great customer service to clients as well as making the testing experience as comfortable as possible for the candidates.
On site Specialist – April 2005-October 2010 (Contractual) Balmar Incorporated – Falls Church, VA
Contracted to Prometric Inc. – in charge of retrieving morning mail from post office, sort and distribute mail to three floors, eight departments. Maintain copy machines, order, replace and stock various machines. Shipping and receiving of UPS/Fed Ex packages. Aid to logistics manager for a variety of duties including office moving. Daily back up to front desk receptionist; signing in visitors, answering phones.
Temporary Work – 2003-2004
MRI Worldwide Employment Services – Baltimore, MD
Clerical work
Office Services Coordinator – September 1998-July 2003 Goldwell Cosmetics (USA) Inc. – Linthicum Heights, MD Shipping and receiving of small packages: In charge of mailroom, ordering. Monitoring, and distributing of office supplies. Back up to the front desk receptionist, delivering and pick up of inventory to and from warehouse fifteen miles away. Upkeep of logs, assist with preparation of beauty shows.
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