Engineer Management

HAKEEM AKINTONWA – U.S CITIZEN

Mailing Address – 3494 Glen Devon Dr, Powder Springs, GA 30127

Home\Cell Phone – 770-***-****

Email Address – **********@*******.***

CERTIFICATIONS

IBM Certified Deployment Professional – Tivoli Netcool/Omnibus 7.3

IBM Certified Deployment Professional – Tivoli Netcool/Omnibus 7.2

IBM Certified Deployment Professional – Tivoli Netcool/Webtop V2.2

Project Management Professional (PMP) Certification – 5th Edition - Ongoing

EDUCATION HISTORY

Master of Science, Software Engineering, July, 2006

Southern Polytechnic State University – Marietta, GA

B.S, Operations Mgmt and Information Systems, May, 1999

Northern Illinois University – DeKalb, IL

EXPERIENCE HISTORY

Technical Project Manager/Lead Integration Engineer

Nokia – Atlanta, GA

April 2015 – January 2017

Planned, managed and executed high quality Services delivery on-time during Project Lifecycle.

Worked closely with customers, PMO, SAs and Delivery Resources.

Constantly drove and tracked project delivery progress.

Participated in customer status, strategy meetings as needed and alerted PM/Delivery Management about any potential delays, risks & provided mitigation strategy.

Identified installation/integration resources and made sure they understood the deliverables.

Managed and worked on product unit delivery-impacting issues and change requests.

Helped resolve technical issues during installation/integration/acceptance testing.

Interfaced with 3rd Party Service Organizations as needed.

Worked with PMO/customers on acceptance of the project and helped with invoicing and project completion.

Sr. Solutions Engineer/Integration Engineer

Alcatel-Lucent – Atlanta, GA

January 2008 – April 2015

Worked with North America Service Providers to perform software installation, configuration and integration of key LTE and IP Multimedia Systems components to create next generation IP Multimedia Systems and LTE networks for our customers.

Developed logical questionnaire and work with customer technical team to effectively plan deployment and field integration.

Developed and tested Method of Procedures (MOP) to be used in deployments.

Provided competency in design and implementation of enterprise environments that require the integration of network management tools/solutions.

Provided operational support system implementation and contributed to systems requirements, operational requirements, test & evaluation, training, and network management solution implementation.

Involved in requirements gathering, defining, mapping out, and implementing configuration changes, and administration of the Network Management solution and Business Intelligence tools.

Performed Network Monitoring Systems administration duties including system installs, configuration, patching, and application installs.

Led team on development of project as a facilitator, lead designer, and project lead.

Cross trained and mentored team members and customer’s network staff on the use of new technologies.

Served as a point of escalation and subject matter expert for the team.

Documented and updated knowledge base library.

Involved in research and designing of the service Model based on the business requirement.

Created and managed test criteria through multiple test cycles and documented test cases and use cases.

Worked closely with the development team supporting the product development lifecycle through design, analysis and testing of product offerings.

Analyzed, documented, and verified system change requests (defects, enhancements, new features).

Network Monitoring Systems Engineer/Consultant

IBM – Cedar Knolls, NJ

February 2015 - July 2015

April 2014 – November 2014

Provided architecture, development and operational support for network monitoring system.

Supported existing business systems applications.

Coached and led less experienced IT staff and business managers. Provided leadership on projects which included responsibilities with regards to applications consisting of providing technical expertise and design guidance and participation in the development of and support of new and existing applications. This also included full development lifecycle responsibilities from requirements, through Analysis, Design, Coding and Unit Testing.

Performed business as usual maintenance of monitoring and event correlation systems and provided direction to stakeholders during project design, planning, and implementation.

Provided on call support for monitoring technologies.

Served as a point of escalation and subject matter expert for the team.

Solutions Engineer/QA Analyst

Reachview Technologies – Atlanta, GA

April 2006 – April 2008

Installed, implemented, and deployed applications that monitor customer’s network.

Developed logic, scripts, and programs for probes that collect, process, and forward events to the centralized fault management system.

Worked collaboratively and effectively with project managers, solutions architects, and clients.

Proactively monitored and troubleshot installed network management solutions.

Built automations and modified rules associated with alarm and event delivery.

Proposed and implemented system enhancements (software and hardware) that improved the performance and reliability of the network management solutions.

Worked closely with Network, UNIX, ORACLE support groups, and with business application groups, to understand and prioritize their requirements for the effective implementation of monitoring solutions and to maximize the effectiveness of the monitoring in the environment.

Created and managed test criteria through multiple test cycles to include: Acceptance Testing, Compliance Testing, Assembly Testing, Application testing, Integration Testing, Pre and Post Production Testing, and User Acceptance Testing . Responsible for functional testing and executed regression test cases.

Worked closely with QA Manager to ensure assigned projects are on schedule and day-to-day team projects are accomplished.

Assessed project, test strategy, test planning and decomposition of functionality for Performance and Network Monitoring Solutions. The products performed resource management functions such as domain level inventory, fault, and performance management.

Worked closely with the development team supporting the product development lifecycle through design, analysis and testing of product offerings.

Developed and executed test plans and test cases.

Analyzed, documented, and verified system change requests (defects, enhancements, new features).

Supported post production of network management solutions which comprised of several applications that all the Network Operating Center (NOC) personnel use to monitor and troubleshoot VOIP services and review historical reports.

MILITARY HISTORY

Logistics Specialist

United States Army Reserve

February 1995 to March 2003

Installed and implemented logistic software for transportation and shipping of military equipment and trained soldiers in its usage.

Peer elected team leader for several military courses and exercises.

SPECIAL TRAINING

Linux OpenStack

AWS (Amazon Web Services)

QlikView

5420 PCM (Personal Communications Manager)

AAA (Authorization, Authentication and Accounting)

VitalSuite

5900 MRF (Media Radius Function)

Netcool Omnibus/Tivoli 7.3

Netcool Omnibus/Tivoli Core 2.0 and 2.1

IBM Tivoli Monitoring 6.2.2

Remedy

Mercury Quality Center (Test Director)

VMWare

COMPUTER SKILLS

PERL

UNIX

HTML

Linux

SQL

MS Windows

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