William A. Getty

**** ** ** **** *********

Santa Clara, CA 95054

408-***-****

ac1itc@r.postjobfree.com

CAREER OBJECTIVE

Desktop/Systems Administrator delivering 24x7 support services in a mixed systems environment. QUALIFICATIONS

Over 20 years’ experience in systems administration and desktop support in various industries, ranging from start-up to large size companies having national and worldwide operations.

• Providing outstanding customer service, interpersonal communications, with strong team skills.

• Installing, performing, and repairing software and hardware configurations in response to customers’ requests.

• Identifying problems, and driving the development and implementation of innovative solutions.

• Coordinating and administering the design, development, and implementation of systems projects, assuring seamless, on-time introduction of new functionalities and releases.

• Configuring systems as while monitoring stability and performance to ensure uninterrupted operations. PROFESSIONAL EXPERIENCE

Triware Networld Systems 2008- Present

Robert Half Technology 2008- 2014

Desktop/Systems Administrator

Responsible for the company’s administration, management, and maintenance of server, desktop, phone and network equipment for Triware Networks Systems and Robert Half Technology clients.

• Provided support to all onsite and remote customers.

• Ensure network connections is available to including DNS, DHCP, Wireless, VPN and ISP.

• Install, support, and troubleshoot Microsoft Windows OS, Macintosh OS X, Linux OS. Including a large variety of desktop applications.

• Install and support Windows Server, Active Directory, E-mail, SQL, File and Print Services., Hyper-V, VMware and Office 365 administration.

• Recommend, test, and implement hardware and software solutions.

• Maintain software and hardware inventory.

Universal Electronics, San Mateo, CA 2005-2013

Systems Administrator (Full Time to Contract)

• Maintained the health and availability of critical corporate servers running E-mail, Antivirus, Helpdesk, Active Directory, Terminal Server, and File and Print Services.

• Responsible for upholding IT policies and recommending changes to policies and procedures and ensuring compliance with Sarbanes-Oxley Act within IT & systems areas. Applied Micro Circuits Corporation, Sunnyvale, CA 1997 - 2005

(Acquired MMC Networks, Inc. in 2001)

Systems Administrator IV

Maintained the health and availability of critical corporate applications and servers running E-mail, Antivirus, CRM, Accounting, Software Distribution and Inventory, Active Directory, e-Directory, IIS, Terminal Server, Citrix, File and Print Services and Blackberry Server.

Viking Freight Systems, Santa Clara, CA 1987 - 1997 Systems Administrator/IBM Technical Administrator

IBM, San Jose, CA 1986 - 1987

Computer Operator

United States Army 1978 - 1986

Computer Programmer/Operator

William A. Getty ac1itc@r.postjobfree.com 408-***-****

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TECHNICAL SKILLS

Technical: Microsoft Windows OS Macintosh OS X Linux OS Windows Server Active Directory Microsoft Exchange Microsoft SQL Microsoft IIS Microsoft Hyper-V Microsoft SMS VMware ESX Citrix StarWind Cluster VERITAS Backup Cisco Unity Symantec Enterprise and EndPoint Server Administration 2X Terminal Server, Track-it Helpdesk Server Netware Netware ZENworks for Desktop Software: Microsoft Office VMware Microsoft Virtual PC Ghost ACRONIS Adobe Suite Wise Installer VNC Symantec Anti-Virus McAfee Anti-Virus Trend Micro Anti-Virus Track-it

(Helpdesk), 2X Client and Thin Client

Networking: TCP/IP DHCP DNS CIFS.

Hardware: IBM Servers (Setup and OS Installation) Dell Servers (Setup, and OS Installation), Lenovo Desktop and Laptops, and Dell Desktop and Laptops (Evaluation, setup and rebuilds) EDUCATION

Masters Institute, New Horizons and Adult Tech Santa Clara 1994 - Present

• Microsoft Windows 2003 AD Implementation and Deployment Windows Server 2008 and AD Infrastructure Windows Server 2008 Network Infrastructure Microsoft Exchange 2000 and 2003 Microsoft SMS 2.0 Microsoft SQL 7.0, 2000 and 2008 Microsoft TCP/IP Networking Linux (Red Hat Enterprise Environment) CCNA Exploration Network Fundamentals Netware ZEN Works for Desktop 6.5 TCP/IP Networking AIX Administration.

University of Maryland (European Division) 1981 - 1984 General Education and Computer Science

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