“

An idea you think might change the world

might not be a change the world needs

PROFICIENCY SKILL

VOLUNTEER EXPERIENCE

GENERAL ASSEMBLY SINGAPORE

UX FACILITATOR/LECTURER FOR TL;DR EVENTS

**/**16 - PRESENT

UX KNOWLEDGE

HEURISTIC EVALUATION USER-CENTERED DESIGN

DIGITAL MARKETING WIREFRAMING SERVICE DESIGN

INFORMATION ARCHITECTURE USER JOURNEY AFFINITY MAPPING STORY BOARDS PERSONAS USABILITY TEST AND FINDINGS USER RESEARCH/USER INTERVIEWS

LEAN UX COMPETITOR AND COMPARATIVE ANALYSIS

PROJECT MANAGEMENT RAPID PROTOTYPE DESIGN

THINKING METHODOLOGY

www.linkedin.com/in/vernonheng

WORK EXPERIENCES

www.vernonheng.com

+65 87127807

VERNON HENG

UX Designer UX Researcher

ac1ihl@r.postjobfree.com

BUSINESS DEVELOPMENT MANAGER

RITECH INTERNATIONAL BV

08/2009 - 10/2011 EUROPE

Project management and exhibition coordination during CEBIT 2010/2011

(Germany) global exhibition for Ritech Technology leading security biometric product that are patented in UK, France, Holland and Germany Coordinated, hosted and visited successful client with promotional materials to large corporate such as SAP Germany, Deloillte Netherlands, ING Netherlands and Shell Europe. Key driver for Patent filing,Exhibitions,Prototype Testings and Product Strategies/Pricing for Europe /Japan market Successfully approved and sold to Polite in the Netherlands and EU Commission as well as NATO in Brussell in Belgium. Coordinating pricing strategies and marketing strategies for various distribution channel for Europe and Japan. As well as in-depth business development research and compiled results for review. CHANNEL SALES EXECUTIVE

QUANTIQ INTERNATIONAL

10/2011 - 07/2014 SINGAPORE

Build up rapport with existing partners as well as recruiting new IT Resellers as partners.Liaise with partners on focused products, collaborating with partners for Joint Sales Calls as well as engaging Solution Managers, Product Managers to educate and train partner’s with Joint Marketing Activities. Handle accounts from Tier 1 to Tier 3, such as Fujitsu, NEC, ST Electronics, UIC, Sony, Singtel etc. Liaising with Cyber Security vendors from all over the world. Companies such as Citrix, Sophos, Tectia, NitroSecurity, FireMon, Penta Security WAF, Xccedium, CyberArk, LANdesk etc. Organising Partner Enablement Programs to enrich and educate partners on latest brands of products our vendors are bringing into the market and how to sell the products/solutions to their end customers/users. UXD STRATEGIST

SKILLBUDDY

12/2015 - 04/2016 SINGAPORE

Responsible for crafting UX strategies and design directions through the usage of data insights and behavioural analytics to deliver smarter & delightful content to users. Conducted user research, user interviews and defined key experiences core to developing a minimum viable product. SkillBuddy is an App that makes learning so much easier and fun. It is a one stop shop platform for people learning new skills and people with skills to meet online

UXD CONSULTANT

CALL LEVELS

04/2016 - 05/2016 SINGAPORE

Tasked with researching, user interviews, competitive/comparative research, creating storyboards to define the user's journey and pain points. Defining and redesigning Call Level's existing mobile application. To increase Call Level's user retention and increase user registration

Key Achievements: A Successful UX Audit and Redesign Call Level's existing mobile application. Currently, Call Levels went live with my team's new UX approach and design with their latest update and have won many Awards from FinTech

UX/UI DESIGNER PROJECT MANAGER

DECISION SCIENCE

05/2016 - Present SINGAPORE

Responsible for managing UX Projects in various leading industries such as Telecommunication, Property Development, Government Workforce Facilitation of Usability Testing for external stakeholders (Public/Organization Users) to navigate through the interactive wireframe prototype. Planning, Scheduling and Organising between Visual Designers/Front- End Developers to ensure successful synergy are met for all Project Scope. Creating Personas and User Journeys to represent the ethnographics of these group of users. Identifying and Ideate the problems user's faced by creating wireframes (Paper/Digital) AXURE RP 8

ADOBE PHOTOSHOP

ADOBE XD

CRAFT

INVISION

SKETCH 3

MICROSOFT OFFICE

POP 3

EDUCATION

GENERAL ASSEMBLY SINGAPORE

02/2016 - 05/2016 USER EXPERIENCE DESIGN IMMERSIVE MURDOCH UNIVERSITY, PERTH

02/2003 - 12/2006 B.Sc. BUSINESS INFORMATION SYSTEMS CANNING COLLEGE, PERTH

02/2000 - 12/2001 WESTERN AUSTRALIA FOUNDATION

PROGRAMME

Contact this candidate