SCOTT T. BAILEY
**** ********* ******, *******, ** 74066
********@*********.***
https://www.linkedin.com/in/scott-bailey
SUMMARY
Seasoned technical analyst with significant experience within system conversions, manual process automation and testing systems design and database solutions. Throughout my experience I have utilized integrated software life-cycle principles, designed, created, reviewed, implemented and maintained complex software applications, exceeding both client and business unit needs.
ADVANCED SKILLS
•Software Development Life Cycle (SDLC)
•Oracle 11g
•PL/SQL
•PERL
•UNIX
•Large-scale Systems
•Tiered Environments
•Data Analysis
•COBOL
•JCL
•CICS
PROFESSIONAL EXPERIENCE
Direct Energy, Tulsa, Oklahoma 1996 - 2016
Senior Technical Analyst
•Lead analyst on four Customer Information System (CIS) billing conversions.
•Designed and developed automation for service disconnects resulting in 87 percent time savings as well as repeatable and accurate results.
•Subject matter expert in customer billing and government mandated Low Income Discount assistance functional areas.
•Automated tiered system code refreshes resulting in 50 percent time savings.
•Developed custom reporting utilized for auditing Gross Receipt Taxes provided to the state of Texas.
•Identified and provided online solution for updating key data parameters resulting in accuracy and time savings.
•Utilized Software Development Life Cycle (SDLC) principles to lead, design, test and implement electric service agreement contract offering solution.
SCOTT T. BAILEY 918-***-**** ********@*********.***
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Direct Energy (continued)
•Collaborated with Software Quality Assurance team to data-mine test case criteria to insure software developed passed high quality standards.
•Created quality native SQL and PL/SQL functions and procedures to be used by both Perl scripting and within Oracle RDBMS.
•Insured Service Level Agreements (SLA) were met and collaborated with Production Support team when assistance was needed.
SPR, Tulsa, Oklahoma 1993 - 1996
Software Developer/Consultant
Provided IT consulting services for various companies including American Airlines, FirstData Resources and WorldCom.
Blue Cross Blue Shield of Oklahoma, Tulsa, Oklahoma 1987 - 1993
Programmer Analyst
Designed, tested, implemented and maintained software for Medicare and Federal Employee Program group plans.
Sooner Federal Savings and Loan, Tulsa, Oklahoma 1984 - 1987
Computer Operator / Programmer Analysts
•Scheduled and performed all aspects of daily processing, statement printing and Automated Teller Network monitoring.
•Designed and created software for billing, commercial loans, mortgages and savings functional areas.
EDUCATION
Oklahoma State University, Stillwater, Oklahoma
Bachelors of Management Science and Computer Systems