Sunita Rath
******.****@*****.*** 302-***-****
Analytical professional with superb business sense and ability to strategically guide projects. Communicate with internal and external stakeholders to develop best in class solutions meeting all user needs. Provide technical expertise and recommendations to improve business processes and take advantage of fruitful opportunities.
Areas of Expertise
Project Management User Requirements Technical Documentation System Design
Business Analysis Quality Testing Thought Leadership Problem Solving
PROFESSIONAL EXPERIENCE
PROJECT MANAGER & BUSINESS SYSTEMS ANALYST PAYPAL INC. 2015-2017 Working Capital Project:
• Created business/functional requirements and supported product design, development, and testing strategy while collaborating with cross-functional team; created user acceptance testing (UAT) test cases.
• Created simulation code for product using SAS in test environment to address production problems; uncovered and fixed glitch in strategy that led to 15% increase in customer acquisition.
• Interviewed stakeholders( Product Owners, Architects and Dev etc.) to accurately document processes and create detailed end-to-end flow diagram; supported development/test team during SDLC until production deployment.
• Partnered with business and product owners to prioritize product backlog and establish project scope/timeline; captured project risks and called out roadblocks to ensure timely project delivery.
• Facilitated Sprint planning and created user stories in Rally; conducted daily Scrum/status calls following Agile methodologies, took care of Backlog management & prioritization,Change Management and helped the team complete user stories on time.
• Created bugs in JIRA to aid quality assurance (QA) and tracked them to closure; consulted end users/clients about product/operational issues and suggested changes to management team. Credit Underwriting Rules Migration Project (Zoot to ILOG):
• Created detailed requirements document; engaged business owners, business design teams, and product development teams to ensure business and product functionality met business and customer requirements.
• Performed issue identification and escalation; communicated with leadership teams to solve problems.
• Single point of contact for questions about US credit product; maintained database and provided project support to teams in Agile environment with regular Scrum meetings.
• Wrote user stories and maintained product backlog in Rally; tracked defects and change management in Jira.
• Conducted UAT planning and analysis, writing UAT test scripts with a focus on identifying control weakness, determining root cause, and recommending solutions to make sure rules migrated in an orderly fashion.
• Generated customer acquisition and rejection reports to make sure 'to be' system mirrored current system.
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Sunita Rath
******.****@*****.*** 302-***-****
UK Consumer Portfolio Management Project:
• Assisted product owner in designing UK Credit Line Increase product by providing targeted data reports; wrote UAT test cases to ensure qualifying consumers received valid credit line increases.
• Accessed customer records and determined frauds with TSYS green screen.
• Generated reports with SQL to identify consumer spending trends and make improvements to strategy; used Triad to make sure strategies were properly implemented. UAT ANALYST INTERN EBAY INC. 2014-2014
• Wrote test plan and test cases for credit underwriting rules; quickly picked up VB scripting and verified business strategies for go-live by coding in Excel; pulled data from database using SAS.
• Massaged and formatted test data to obtain maximum match with credit bureaus.
• Formulated Groovy Scripts in SoapUI to automate testing and obtain test results in desired format.
• Earned Spot Award for top performance.
BUSINESS SYSTEMS ANALYST DELOITTE CONSULTING 2011-2012
• Interfaced with business users to prepare and update Business Process Requirements (BPR) and Software System Requirements (SSR); organized and conducted meetings and walkthroughs.
• Performed risk assessment and analyzed workflow procedures to devise and recommend solutions geared toward controlling overall cost and increasing revenue; collaborated with technology and operations staff.
• Designed technical and functional specifications and developed test procedures and strategies.
• Performed analytical review for business models and market research to communicate effectively with clients; conducted daily client calls to analyze requirements quantitatively and qualitatively.
• Team Lead for test team and development team; earned Applause Award for leadership quality. BUSINESS SYSTEMS ANALYST ACCENTURE SERVICES INDIA PVT. LTD. 2008-2011
• Discussed functional requirements with clients and designed functional documents; created and executed functional test scripts and tracked defects in Quality Centre.
• Performed complex business analysis and owned module pertaining to insurance claims.
• Ran data modeling and created data for testing reports from front end using SQL Developer.
• Performed web-based testing (front end, middle ware, and back end) using putty, UNIX boxes, SoapUI tool, and SQL Developer.
• Earned High Performing Team Award for excellent teamwork and timely delivery of critical project. TECHNICAL PROFICIENCY
Statistical Analysis System (SAS); TSYS; Microsoft Office (Word, Excel, PowerPoint, Visio, Project, Access); Tableau; ILOG; Teradata; SQL; Programming Language (C, C++, Java, Visual Basic); Development Tools (SoapUI, SQL Developer, Putty, QC, QTP, Clear Quest, JIRA, JAMA, Toad, Rally); UNIX and Mainframe Environment
EDUCATION
UNIVERSITY OF DELAWARE
• Master of Science (MS) degree in Information Systems and Technology Management (ISTM).
• Invited to join Golden Key International Honor Society for placing in top 15% of class. Page 2 of 3
Sunita Rath
******.****@*****.*** 302-***-****
NATIONAL INSTITUTE OF TECHNOLOGICAL ROURKELA
• Bachelor of Engineering degree in Mechanical Engineering. Page 3 of 3