Lolita Gwenden
Waterbury, CT 06706
(M) 203-***-****
***************@*****.***
To Whom It May Concern
I am at present seeking employment in and around the Waterbury, CT area as a Medical Records Coordinator, Front Desk Clerk or Unit Clerk. I have over 25 years’ experience in the healthcare field with comprehensive and careful handling in records maintenance.
As you can see from my attached resume, I have excelled with each position, as my goal was to reach an exacting level of quality care and control with the information for those in my trust. This has imparted to me the knowledge me to perform my job with meticulous standard and continues to reinforce my understanding for the importance of strict confidentiality and attention to detail as well as provide compassionate care and dignity to my patients as well their families.
Attached is my resume for consideration and references will be provided upon request.
I look forward to speaking with you and discussing further how my skills and experience can enhance the excellent staffing your facility currently offers.
Sincerely,
Lolita Gwenden
Lolita Gwenden
Professional Summary
Senior Medical Records Clerk with 10 years’ experience in Geriatrics settings. Adept at building rapport quickly with staff and patients alike to ensure smooth and effective department operations and quality patient care. Seeking position of advanced responsibility within the organization armed with:
●Excellent verbal and written communication skills with emphasis on meticulous attention to detail
●Works well under pressure and utilizes proper time management capabilities to carry duties to speedy completeness
●Adaptive and resourceful personality, readily available to multitask, learn and improve
●Professional understanding for the necessity to be a team player as well the need for discretion and respectful handling of sensitive information as well as quality, caring patient attention
Experience
08/04 - present
Rosegarden Health & Rehabilitation Center
Waterbury, CT
Senior Medical Records Coordinator
Comprehensive knowledge of medical terminology, physiology, billing and coding, HIPAA Compliance to facilitate proper completion of patient records
Proper handling of creation, modification, maintenance, filing, coding, transfer and auditing of patient, information and care records
Administrative duties including phone, typing, faxing, copying
Understanding the need to be a team player as well the need for discretion and respectful handling of sensitive information and patient care
Built and quickly implemented rapport with staff as well as patients and their families to facilitate smooth and cohesive operations for daily patient care
09/02- 08/04
Middlebury Convalescent Home
Middlebury, CT
CNA
Assist patients with daily activities, daily rituals and mobility
Get daily, weekly and monthly weights, assist with hygiene and feeding
Assist nursing staff with daily duties and facilitate smooth operation of patient schedules
Properly convey patient and family questions and concerns to nursing staff
02/97- 08/04
Abbott Terrace Health Center
Waterbury, CT
Unit Clerk (20 Hours)/ CNA (20 Hours)
As Unit Clerk:
oIntake/Discharge of patients
oCreation, Modification, Maintenance, Filing and Storage of all Patient Records
oProvided Administrative services, such as typing, filing, fax and phone
oProvide accurate, courteous information to all Family with inquires and concerns
As CNA
oAssist patients with daily activities, daily rituals and mobility
oGet daily, weekly and monthly weights, assist with hygiene and feeding
oAssist nursing staff with daily duties and facilitate smooth operation of patient schedules
oProperly convey patient and family questions and concerns to nursing staff
Education
1988
Crosby High School
Waterbury, CT
1996
Adult Education
CNA Certification
Waterbury, CT
References
References are available on request.
References
Tracy Arneson Cheshire House Work 203-***-****
RN Supervisor 3396 Belvedere Rd Cheshire, CT 06705 Home 203-***-****
Annie Saye-Sahn Rosegarden Health and Rehabilitation Center Work 203-***-****
Director of Nursing 3584 East Main Street Waterbury, CT 06705 Home 203-***-****
Thomas Fancour Bridgeport Health Care Center Work 203-***-****
Housekeeping Supervisor 600 Bond St Bridgeport, CT 06610 Cell 203-***-****